“Is this product returnable if it doesn't work, seeing as it is refurbished?”
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Hello, Jim! Best Buy's return and exchange policy applies to new, clearance, open-box, refurbished, and pre-owned products. You will have 15 days to return this laptop or 50 days if you are a My Best Buy Plus™ and My Best Buy Total™ member. You can learn more at the Returns & Exchanges page that you can find if you scroll down to the bottom of the page. Thank you for your question!
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