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We are sorry to hear about your challenges. Here are some instructions on how to set up dual monitors: https://support.microsoft.com/en-us/windows/how-to-use-multiple-monitors-in-windows-329c6962-5a4d-b481-7baa-bec9671f728a Once you have the monitors set up, you will be able to drag a screen i.e. web browser to the 2nd monitor. We recommend reaching out to HP Support for further assistance: https://support.hp.com You can also reach out to the Geek Squad at Best Buy.
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