“As per my last question (backlit keyboard inoperative) I was advised to press F5 function key or a combnation of the FN key and the F5 key a pop up to a link appeared stating it would solve it upon installing the necessary update and restart it — still no”
Answer This Question
1-1 of 1 Answer
Apologies for what you're experiencing. Please reach out to the refurbisher (Best Buy?) directly to assist. Failing that, you can contact Support.HP.com for assistance.
Sorry, there was a problem. Please try again later.