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Questions & Answers

Your price for this item is $1,609.99
Page Showing 1-7 of 7 questions
  • QuestionCan this be charged with a 45w usb-c charger on the go?

    Asked by sb3908.

    • Answer Thank you for asking. The supplied power adapter is 150w. Using 45w will charge the laptop more slowly but will cause no harm. Keep in mind, slower charging can be to the degree that you expend power faster than you replenish it.

      Answered by HP Team

  • QuestionDoes this model come with a 1 TB storage?

    Asked by Freddie.

    • Answer No, it comes with 512 gigabytes of storage. If you'd like to increase it to 1 terabyte, your best option is to contact the Geek Squad at your local Best Buy so they can tell you the timeline and price to get a new SSD and install it.

      Answered by HP Team

  • Questionfactory warranty?

    Asked by gumdrop.

    • Answer Hello. Thanks for your question. This HP Envy laptop will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf Or you can reach out to HP Support by visiting https://support.hp.com

      Answered by HP Team

  • QuestionWhat is the color accuracy, brightness, and refresh rate of the display?

    Asked by Customer.

    • Answer Hello and thank you for your question. According to HP specifications, the display on this HP ENVY 16" laptop model has a color gamut display of 100% sRGB. The display brightness is measured at 400 nits. The display refresh rate is measured at 120Hz.

      Answered by HP Team

  • QuestionWhat is the battery life?

    Asked by Customer.

    • Answer The battery life on this Envy laptop is up to 7 hours and 45 minutes (mixed usage), up to 13 hours and 45 minutes (video playback), up to 10 hours and 45 minutes (wireless streaming).

      Answered by HP Team

  • QuestionWhat is the battery capacity in Whr?

    Asked by Customer.

    • Answer Hello. Thanks for your question. This HP ENVY Laptop 16-h0010nr has a 6-cell, 83 Wh Li-ion polymer battery.

      Answered by HP Team

  • QuestionHow many RAM slots are there and can the RAM be expanded to 32Gb?

    Asked by Jeremy.

    • Answer Thank you for the question. There are two RAM slots and you can upgrade, but you may not need to by virtue of the way the 12th generation i7 processor handles its efficiency cores (E cores) and performance cores (P cores).

      Answered by HP Team