Questions & Answers

Name: HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish
Brand: HP
SKU: 6364580
Price: 1062.99 USD
Rating: 4.6 (611 reviews)

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

Model:: 17M-CE1013DX; |
SKU:: 6364580

User rating, 4.6 out of 5 stars with 611 reviews.

Highly rated by customers for:

Clearance

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Page Showing 41-60 of 112 questions

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QuestionCan the Nvidia graphics card be changed out or upraded to a different one?
Asked 6 years ago by Jw.
- Answer No, you cannot change the graphics card on this laptop.
  Answered 5 years ago by HP Team
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QuestionWhat is the return policy? What is the warranty?
Asked 6 years ago by Rick.
- Answer I was told by the sales representative that items bought now are subject to the Christmas return policy, which is until January 14th, 2020, for me, and I purchased it on 11/16/19, so maybe 60-days?
  Answered 6 years ago by BelleOfTexas
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QuestionI plan to take this along on a trip to Japan. Will it run OK on 100 VAC, 50 Hz?
Asked 6 years ago by Kilgore.
- Answer Yes, the HP 17M-CE1013DX can operate on an AC power source rated at 100-240 V, 50-60 Hz so it will work in Japan.
  Answered 6 years ago by HP Team
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QuestionDoes this laptop have an all metal body?
Asked 6 years ago by Doug.
- Answer Yes
  Answered 6 years ago by CaptainMelanie
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Questiondoes it dvd access
Asked 6 years ago by kate.
- Answer Yes, it has dvd access
  Answered 6 years ago by CommunityAnswer
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QuestionIS THE MACHINE A 32 BIT OR 64? USING IT FOR CAD
Asked 6 years ago by JACKO.
- Answer This model is running Windows 10 x64 bit.
  Answered 6 years ago by HP Team
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QuestionCan you edit video using Adobe Premiere on this laptop?
Asked 6 years ago by NHV303.
- Answer Edit videos using Adobe Premiere Pro is exactly what I plan to do with this awesome laptop - after I change out the small hard drive for a 4T. The helpful Best Buy sales guy pointed out that it's got a separate graphics card which makes rendering even faster. I've had older HP Envy 17" laptops and love them for video editing. I'm looking forward to purchasing this one this weekend.
  Answered 6 years ago by MaryAnn
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QuestionENVY 17-cr0001na Touchscreen Laptop - Core™ i7 Can the Ram be upgraded to 32g on this model.
Asked 2 years ago by Taff.
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QuestionCan I add a secondary hard drive on the 17m-cg1013dx?
Asked 4 years ago by Ang.
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QuestionCan I play a dvd on tv after burning it on the computer?
Asked 5 years ago by Anonymous.
- Answer It will depend on what formats your DVD player for the TV can read. I would recommend looking at the manual of your DVD player to see what formats it can read.
  Answered 4 years ago by HP Team
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QuestionHi, I purchased an HP ENVY - 17m-ce1013dx a little over a year ago and it is no longer powering on. The power port light is still glowing even when unplugged. I am not sure how to fix the issue. Please advise
Asked 5 years ago by Milo.
- Answer We recommend reaching out to HP Support by visiting https://support.hp.com or the Geek Squad at Best Buy for further assistance.
  Answered 4 years ago by HP Team
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Questioncan you tell recommend a docking station for my HP Envy 17M-ce1013dx? I'm not a techie kind of person but need one that can accommodate HDMI and USB
Asked 5 years ago by sarclr.
- Answer You can use a universal USB docking station with this monitor that has the HDMI and USB ports with this laptop.
  Answered 4 years ago by HP Team
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QuestionDoes this model include built in webcam?
Asked 5 years ago by Lisa.
- Answer Yes, it includes a built-in webcam.
  Answered 5 years ago by CommunityAnswer
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QuestionDoes come windows 10 home or windows 10? Or do you have to buy it and download it separately?
Asked 5 years ago by Denny.
- Answer This laptop comes with Windows 10 Home.
  Answered 5 years ago by CommunityAnswer
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QuestionAre the Windows 10 DVD(s) included (I haven't owned a machine yet where I haven't had to reformat the HDD at some time)?
Asked 5 years ago by Tedward.
- Answer No, Windows Recovery media no longer ships with any Windows 10 computers. You can create your own recovery media (Recommend a USB Flash Drive rather than DVDs) when you receive your new computer.
  Answered 5 years ago by HP Team
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QuestionWhat is manufacture year?
Asked 5 years ago by Kktt.
- Answer It is one of the current models and was manufactured starting in 2019.
  Answered 5 years ago by HP Team
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QuestionI have a HP now it came with out office wright program. what are the list of programs that are loaded. I do a lot of writing, I need a program with spell check
Asked 5 years ago by zorro.
- Answer This Envy Touchscreen laptop comes with a short trial of Office. It sounds like adding Office 2019 or an Office 365 subscription would meet your needs for having Word on the laptop.
  Answered 5 years ago by HP Team
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QuestionHi - Question for HP - Will this PC be compatible with a remote control? Was wondering if it could for watching a movie from the couch (pause/play/etc). If so, is there one HP recommends? Thanks! Mike
Asked 5 years ago by Mike.
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QuestionIs this a good computer for running music recording programs like cakewalk?
Asked 5 years ago by Spud.
- Answer Yes this has more than enough power for that!
  Answered 5 years ago by HP Team
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QuestionPeople were saying within 18 months the computer was falling apart. The plastic by the power supply was Separating from the computer. What are the chances that will happen? I want to make sure I get what I pay for . I want it to last a long time.
Asked 5 years ago by Breyes1.
- Answer This is not a known problem with this laptop model.
  Answered 5 years ago by HP Team
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Showing 41-60 of 112 questions

Questions & Answers

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

Q: QuestionCan the Nvidia graphics card be changed out or upraded to a different one?

Q: QuestionWhat is the return policy? What is the warranty?

Q: QuestionI plan to take this along on a trip to Japan. Will it run OK on 100 VAC, 50 Hz?

Q: QuestionDoes this laptop have an all metal body?

Q: Questiondoes it dvd access

Q: QuestionIS THE MACHINE A 32 BIT OR 64? USING IT FOR CAD

Q: QuestionCan you edit video using Adobe Premiere on this laptop?

Q: QuestionENVY 17-cr0001na Touchscreen Laptop - Core™ i7 Can the Ram be upgraded to 32g on this model.

Q: QuestionCan I add a secondary hard drive on the 17m-cg1013dx?

Q: QuestionCan I play a dvd on tv after burning it on the computer?

Q: QuestionHi, I purchased an HP ENVY - 17m-ce1013dx a little over a year ago and it is no longer powering on. The power port light is still glowing even when unplugged. I am not sure how to fix the issue. Please advise

Q: Questioncan you tell recommend a docking station for my HP Envy 17M-ce1013dx? I'm not a techie kind of person but need one that can accommodate HDMI and USB

Q: QuestionDoes this model include built in webcam?

Q: QuestionDoes come windows 10 home or windows 10? Or do you have to buy it and download it separately?

Q: QuestionAre the Windows 10 DVD(s) included (I haven't owned a machine yet where I haven't had to reformat the HDD at some time)?

Q: QuestionWhat is manufacture year?

Q: QuestionI have a HP now it came with out office wright program. what are the list of programs that are loaded. I do a lot of writing, I need a program with spell check

Q: QuestionHi - Question for HP - Will this PC be compatible with a remote control? Was wondering if it could for watching a movie from the couch (pause/play/etc). If so, is there one HP recommends? Thanks! Mike

Q: QuestionIs this a good computer for running music recording programs like cakewalk?

Q: QuestionPeople were saying within 18 months the computer was falling apart. The plastic by the power supply was Separating from the computer. What are the chances that will happen? I want to make sure I get what I pay for . I want it to last a long time.

QuestionCan the Nvidia graphics card be changed out or upraded to a different one?

QuestionWhat is the return policy? What is the warranty?

QuestionI plan to take this along on a trip to Japan. Will it run OK on 100 VAC, 50 Hz?

QuestionDoes this laptop have an all metal body?

Questiondoes it dvd access

QuestionIS THE MACHINE A 32 BIT OR 64? USING IT FOR CAD

QuestionCan you edit video using Adobe Premiere on this laptop?

QuestionENVY 17-cr0001na Touchscreen Laptop - Core™ i7 Can the Ram be upgraded to 32g on this model.

QuestionCan I add a secondary hard drive on the 17m-cg1013dx?

QuestionCan I play a dvd on tv after burning it on the computer?

QuestionHi, I purchased an HP ENVY - 17m-ce1013dx a little over a year ago and it is no longer powering on. The power port light is still glowing even when unplugged. I am not sure how to fix the issue. Please advise

Questioncan you tell recommend a docking station for my HP Envy 17M-ce1013dx? I'm not a techie kind of person but need one that can accommodate HDMI and USB

QuestionDoes this model include built in webcam?

QuestionDoes come windows 10 home or windows 10? Or do you have to buy it and download it separately?

QuestionAre the Windows 10 DVD(s) included (I haven't owned a machine yet where I haven't had to reformat the HDD at some time)?

QuestionWhat is manufacture year?

QuestionI have a HP now it came with out office wright program. what are the list of programs that are loaded. I do a lot of writing, I need a program with spell check

QuestionHi - Question for HP - Will this PC be compatible with a remote control? Was wondering if it could for watching a movie from the couch (pause/play/etc). If so, is there one HP recommends? Thanks! Mike

QuestionIs this a good computer for running music recording programs like cakewalk?

QuestionPeople were saying within 18 months the computer was falling apart. The plastic by the power supply was Separating from the computer. What are the chances that will happen? I want to make sure I get what I pay for . I want it to last a long time.