“Hi, I purchased an HP ENVY - 17m-ce1013dx a little over a year ago and it is no longer powering on. The power port light is still glowing even when unplugged. I am not sure how to fix the issue. Please advise”

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• We recommend reaching out to HP Support by visiting https://support.hp.com or the Geek Squad at Best Buy for further assistance.

  Answered by HP Team 4 years ago

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