Questions & Answers

Name: HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish
Brand: HP
SKU: 6364580
Price: 1062.99 USD
Rating: 4.6 (611 reviews)

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

Model:: 17M-CE1013DX; |
SKU:: 6364580

User rating, 4.6 out of 5 stars with 611 reviews.

Highly rated by customers for:

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QuestionI just picked up the hp 17m-ce1013dx,in the specs for optical drive it just says cd DVD, what disc format can I use,
Asked 5 years ago by Drags.
- Answer You can use either CDs or DVDs in the drive.
  Answered 5 years ago by HP Team
  Answer this question
QuestionI have 2 questions. Will the dvd play blue ray disk. And, does this model have finger print capabilities.
Asked 5 years ago by Gregg.
- Answer I do not know if it will play Blu-Ray, have not tried yet. I would think that it is the most up to date system it would. A quick call to HP or Geek Squad should be able to tell you for sure. Yes it does have a fingerprint reader.
  Answered 5 years ago by Zorry
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QuestionDoes this have the ability to play a dvd or cd?
Asked 5 years ago by Lawdog15.
- Answer Yes.
  Answered 5 years ago by Paulyviz
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QuestionCan you attach another screen?
Asked 5 years ago by Petz.
- Answer I've attached a second screen using an HDMI cable.
  Answered 5 years ago by johnm
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QuestionHow many gig of Optane in the HP_ENVY 17.3" Touch-Screen Laptop-Intel Core i7 - 12GB Memory-NVIDIA GeForce MX250-512GB SSD +Optane. Is it 32 Gigs of Optane ?
Asked 5 years ago by Ricky.
- Answer It's got 32 gigabytes of Optane cache.
  Answered 5 years ago by HP Team
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QuestionCan I transfer favorite web addresses and desk top items from a windows 7 Asus N53S to this laptop? If so , how?
Asked 5 years ago by Anonymous.
- Answer You have to backup/export your favorites. Depending which web browser you use will depend on how to do this; I would suggest to search for instructions on the internet, that is what I did. Once you have the exported file, you will open that web browser on the new computer and import the favorites. I saved all of my files (including the exported favorites) to an external drive and loaded everything onto the new computer.
  Answered 5 years ago by ncblonde
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QuestionSo many operating systems since XP have been counter intuitive..how is Windows 10, and does the OS disk come with this unit?
Asked 5 years ago by Oldschooler.
- Answer Yes, it comes with the Windows 10 but no OS disk.
  Answered 5 years ago by CommunityAnswer
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QuestionHow to enable/disable touchpad
Asked 5 years ago by Anonymous.
- Answer Select the Windows icon (bottom left corner of screen). From the menu on the left, scroll down to "Settings" and select. Click on "Devices". Select "Touch Pad" from the list on the left. Has a number of controls: ON/OFF, sensitivity, disable when mouse is attached, etc.
  Answered 5 years ago by Dexman
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Questionwhere do I get my keycode
Asked 5 years ago by loddie.
- Answer Thank you for posting. Generally speaking you do not need this code as OEM Windows is automatically activated.
  Answered 5 years ago by HP Team
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QuestionHello does HP ENVY - 17-ce1031nr have touch screen?
Asked 5 years ago by art.
- Answer yes it does
  Answered 5 years ago by JayM
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QuestionCan memory be upgraded?
Asked 5 years ago by Anonymous.
- Answer Yes but only to 16 GIGS. DDR 4 2666Megahertz
  Answered 5 years ago by REPUBLICAN
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QuestionCan i get 16GB ram and nvidia GeForce mx250 (4GB) graphics for this laptop?
Asked 5 years ago by Sathish.
- Answer This is a preconfigured model, and cannot be upgraded prior to purchase.
  Answered 5 years ago by HP Team
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QuestionCan I get extra memory added 16GB vs 12GB for a laptop? HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish Model:17M-CE1013DXSKU:6364580
Asked 5 years ago by Sheldon.
- Answer This is a preconfigured model, and cannot be upgraded prior to purchase.
  Answered 5 years ago by HP Team
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QuestionIs this laptop suitable for VR games?
Asked 5 years ago by Sparky.
- Answer We always recommend checking the system requirements for games and other accessories for gaming.
  Answered 5 years ago by HP Team
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QuestionIs international warranty applicable to this laptop.. If so ,for years.??
Asked 5 years ago by Geeth.
- Answer Yes, this laptop is covered under the Global warranty. Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266
  Answered 5 years ago by HP Team
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QuestionIs the computer compatible with the HP stylus and is there an option to have a stylus come with the computer upon purchase?
Asked 5 years ago by Vapor.
- Answer Yes the computer is compatible with the HP stylus but is it sold separately
  Answered 5 years ago by Kevinc
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QuestionDoes the back come off so it can be cleaned and repaired if needed ??
Asked 5 years ago by egroeg.
- Answer Yes, you can remove the bottom cover to clean or repair if needed.
  Answered 5 years ago by HP Team
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QuestionDoes this have an M-2 slot.
Asked 5 years ago by marshman.
- Answer Not an M.2 slot, but a PCIe slot which is better and faster.
  Answered 5 years ago by BIgkahuna
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QuestionCan I change out the 512G for a 4T SSD, 2.5" SATA? My 2012 version of this 17" HP Envy can hold two 2.5" SATA hard drives. Can this new version also hold 2.5" SATA hard drives? If so, 1 or 2?
Asked 6 years ago by MaryAnn.
- Answer This laptop comes with 512 gigabytes PCIe NVMe M.2 SSD. So, if you were to swap out that storage, be sure to match the format. There is nothing in the specs showing any expansion slots available on this laptop. Here are the specs from HP: https://support.hp.com/us-en/product/hp-envy-17-ce1000-laptop-pc-series/29126769/model/29998833/document/c06429951
  Answered 5 years ago by HP Team
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QuestionDoes this unit have Windows 10 Pro or Home?
Asked 6 years ago by Ron.
- Answer It runs on Windows 10 Home.
  Answered 6 years ago by Anonymous
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Showing 81-100 of 112 questions

Questions & Answers

HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

Q: QuestionI just picked up the hp 17m-ce1013dx,in the specs for optical drive it just says cd DVD, what disc format can I use,

Q: QuestionI have 2 questions. Will the dvd play blue ray disk. And, does this model have finger print capabilities.

Q: QuestionDoes this have the ability to play a dvd or cd?

Q: QuestionCan you attach another screen?

Q: QuestionHow many gig of Optane in the HP_ENVY 17.3" Touch-Screen Laptop-Intel Core i7 - 12GB Memory-NVIDIA GeForce MX250-512GB SSD +Optane. Is it 32 Gigs of Optane ?

Q: QuestionCan I transfer favorite web addresses and desk top items from a windows 7 Asus N53S to this laptop? If so , how?

Q: QuestionSo many operating systems since XP have been counter intuitive..how is Windows 10, and does the OS disk come with this unit?

Q: QuestionHow to enable/disable touchpad

Q: Questionwhere do I get my keycode

Q: QuestionHello does HP ENVY - 17-ce1031nr have touch screen?

Q: QuestionCan memory be upgraded?

Q: QuestionCan i get 16GB ram and nvidia GeForce mx250 (4GB) graphics for this laptop?

Q: QuestionCan I get extra memory added 16GB vs 12GB for a laptop? HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish Model:17M-CE1013DXSKU:6364580

Q: QuestionIs this laptop suitable for VR games?

Q: QuestionIs international warranty applicable to this laptop.. If so ,for years.??

Q: QuestionIs the computer compatible with the HP stylus and is there an option to have a stylus come with the computer upon purchase?

Q: QuestionDoes the back come off so it can be cleaned and repaired if needed ??

Q: QuestionDoes this have an M-2 slot.

Q: QuestionCan I change out the 512G for a 4T SSD, 2.5" SATA? My 2012 version of this 17" HP Envy can hold two 2.5" SATA hard drives. Can this new version also hold 2.5" SATA hard drives? If so, 1 or 2?

Q: QuestionDoes this unit have Windows 10 Pro or Home?

QuestionI just picked up the hp 17m-ce1013dx,in the specs for optical drive it just says cd DVD, what disc format can I use,

QuestionI have 2 questions. Will the dvd play blue ray disk. And, does this model have finger print capabilities.

QuestionDoes this have the ability to play a dvd or cd?

QuestionCan you attach another screen?

QuestionHow many gig of Optane in the HP_ENVY 17.3" Touch-Screen Laptop-Intel Core i7 - 12GB Memory-NVIDIA GeForce MX250-512GB SSD +Optane. Is it 32 Gigs of Optane ?

QuestionCan I transfer favorite web addresses and desk top items from a windows 7 Asus N53S to this laptop? If so , how?

QuestionSo many operating systems since XP have been counter intuitive..how is Windows 10, and does the OS disk come with this unit?

QuestionHow to enable/disable touchpad

Questionwhere do I get my keycode

QuestionHello does HP ENVY - 17-ce1031nr have touch screen?

QuestionCan memory be upgraded?

QuestionCan i get 16GB ram and nvidia GeForce mx250 (4GB) graphics for this laptop?

QuestionCan I get extra memory added 16GB vs 12GB for a laptop? HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - NVIDIA GeForce MX250 - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish Model:17M-CE1013DXSKU:6364580

QuestionIs this laptop suitable for VR games?

QuestionIs international warranty applicable to this laptop.. If so ,for years.??

QuestionIs the computer compatible with the HP stylus and is there an option to have a stylus come with the computer upon purchase?

QuestionDoes the back come off so it can be cleaned and repaired if needed ??

QuestionDoes this have an M-2 slot.

QuestionCan I change out the 512G for a 4T SSD, 2.5" SATA? My 2012 version of this 17" HP Envy can hold two 2.5" SATA hard drives. Can this new version also hold 2.5" SATA hard drives? If so, 1 or 2?

QuestionDoes this unit have Windows 10 Pro or Home?