Questions & Answers

Name: HP - ENVY 2-in-1 13" Touch-Screen Laptop - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Pale Gold
Brand: HP
SKU: 6465896
Price: 687.99 USD
Rating: 4.5 (137 reviews)

HP - ENVY 2-in-1 13" Touch-Screen Laptop - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Pale Gold

Model:: 13-bd0063dx; |
SKU:: 6465896

User rating, 4.5 out of 5 stars with 137 reviews.

Highly rated by customers for:

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QuestionWhat is the brightness level in nits for this laptop and when will it be made available for sale again?
Asked 4 years ago by Anonymous.
- Answer I can't believe this PC has 1000 nits at this price point. Are you sure it is not more like 300 nits ? Never heard of 1000 nits PC. Ipads are about 500-600. Macbook Pro M1 are 500 nits and considered by many to be excellent BB should post the nits in the overview as it makes a huge difference in price and quality of the screen. I always have to dig for this. It's the first thing I look for in a new PC. 300 nits and below will make it hard to see the screen outdoors as it just is not bright enough for most use. ManyPC manufactures have the same model with upgraded pricing because the nits go up. Lenovo does this. Check it out
  Answered 4 years ago by SoundHound
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QuestionIs the ram in this laptop soldered or can it be upgraded?
Asked 4 years ago by danman.
- Answer The RAM on this Envy laptop is soldered and cannot be upgraded.
  Answered 4 years ago by HP Team
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QuestionHow is the monitor detached from the base to convert to tablet format?
Asked 4 years ago by NEED2KNOW.
- Answer It doesn't. The keyboard folds backwards 360°.
  Answered 4 years ago by MomOf3
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QuestionCan you play music on it and make cds ?
Asked 4 years ago by Kdbear34.
- Answer Hello, due to the small frame and size of this device there is no internal dvd drive however you can add one externally and write cds on the external optical drive. This is a fantastic device and you have 14 days to try it out, if it does not meet your needs you can exchange it for another model. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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Questiondoes it come with a stylus?
Asked 4 years ago by gina.
- Answer Hello, Gina. The stylus is not included with this HP Envy laptop.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop support Microsoft Office 2016 or Microsoft 365? Also is it compatible with BlackBoard technology for college?
Asked 4 years ago by Anonymous.
- Answer Hello there! Happy to confirm that the HP ENVY x360 Convert 13-bd0063dx will work with Microsoft Office 2016 and Microsoft 365. Since Blackboard is web-based, it will work perfectly, as well. Thank you for your question and interest in our HP laptops!
  Answered 4 years ago by HP Team
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QuestionDoes it include HP Pen in the Box?
Asked 4 years ago by prasad.
- Answer Hello. Thanks for your question. The HP pen is not included with this HP Envy 2 in 1 laptop.
  Answered 4 years ago by HP Team
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QuestionDoes this laptop come with the Microsoft Officd package? If not, what is the cost for the Microsoft Office package?
Asked 4 years ago by Barb.
- Answer Thank you for the question. Microsoft 365 offers a 1-month trial with the Envy 13-bd0063dx laptop. At the end of the trial, you'll be offered the opportunity to continue with a permanent paid subscription. You can visit the Microsoft Store to see options. Best Buy's pricing is here: https://www.bestbuy.com/site/searchpage.jsp?st=microsoft+365&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
  Answered 4 years ago by HP Team
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QuestionDoes this computer have an HDMI port?
Asked 4 years ago by Jennifer.
- Answer Hi Jennifer, thank you for the question. The Envy 13-bd0063dx does not have an HDMI port, however, it has a Thunderbolt) ™ 4 port with USB4™ Type-C® 40Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4), if you're wanting to connect an external monitor.
  Answered 4 years ago by HP Team
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QuestionIs security software included?
Asked 4 years ago by lulu.
- Answer Windows will have built-in security by Microsoft.
  Answered 4 years ago by HP Team
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Questionthis spec sheet is confusing.is this the actual 13-bd0063dx model? differences in official HP site and BB, ram - 3200mhz not 2933mhz , is it single channel or upgradable? windows 10 - windows 11 also is ssd upgradable and screen glossy?
Asked 4 years ago by potentialbuyer.
- Answer I'm not sure about the model model, but mine has 2x4GB dual channel 3200MHz soldered (non-upgradable) RAM. I have the touchscreen version and the screen is glossy.
  Answered 3 years ago by Greg
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Questionwhy does HP have this listed as a inactive product and offers no software and driver support. HP says this is a 2019 model
Asked 4 years ago by arliedog.
- Answer I'm not sure where you're getting that information. The laptop was released in early 2021 and is one of HP's current models.
  Answered 4 years ago by HP Team
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QuestionIs this laptop new? does it have a camera and microphone off switch ? Does it come with a case?
Asked 4 years ago by Nicky.
- Answer It comes with camera and mic but no any cases included
  Answered 4 years ago by Ahmed
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Questioncan i upgrade the rame for this laptop HP ENVY x360 Convert 13-bd0063dx
Asked 3 years ago by mohamedeidd1122.
- Answer Thank you for the question. Yes, but due to the Lithium battery (that must be removed during the upgrade) RAM slots are accessible/upgradeable by professional technicians.
  Answered 3 years ago by HP Team
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QuestionI had an HP Pavilion with a 14" screen,HP's lowest quality screen, I returned it. because of screen quality.What is the screen quality/eye=fatigue on this 14" Envy? Sounds like the display/screen is excellent. Could someone rate the display/screen?
Asked 3 years ago by AreFnCT.
- Answer if you check the HP website they indicate the ENVY is better than the Pavilion series
  Answered 3 years ago by Chromebook
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Questionwill this computer run 32 bit software?
Asked 3 years ago by RUCerius.
- Answer this is a 64 bit model so it’s doubtful
  Answered 3 years ago by Chromebook
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QuestionDoes this laptop have HDMI port?
Asked 3 years ago by Juan.
- Answer I responded to this question earlier- but misspoke. There is no HDMI port, but 2 USB ports. Sorry- got my ports confused for a minute.
  Answered 3 years ago by KAB2024
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QuestionWill this laptop be able to run Autodesk and all other applications included with it?
Asked 3 years ago by KBatiste.
- Answer This Envy laptop does meet the minimum system requirements to run Autodesk.
  Answered 3 years ago by HP Team
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QuestionI want to know which pen works on this laptop Does 905512-002 works?
Asked 3 years ago by AliBesher.
- Answer I purchased this pen and it works very well: Active Stylus Pens for Touch Screens, Digital Stylish Pen Pencil Rechargeable Compatible with Most Capacitive Touch Screens (White).
  Answered 3 years ago by KAB2024
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QuestionHow thick is this laptop? Dimensions quoted elsewhere say 2.7", but it is described as being 'very thin.'
Asked 3 years ago by luislast.
- Answer Thank you for the question. The specification for the Envy 13-bd0063dx indicates minimum dimensions (when closed) as 12.07 inches wide x 7.66 inches deep x 0.65 inches high (thick).
  Answered 3 years ago by HP Team
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Showing 1-20 of 48 questions

Questions & Answers

HP - ENVY 2-in-1 13" Touch-Screen Laptop - Intel Evo Platform Core i5 - 8GB Memory - 256GB SSD - Pale Gold

Q: QuestionWhat is the brightness level in nits for this laptop and when will it be made available for sale again?

Q: QuestionIs the ram in this laptop soldered or can it be upgraded?

Q: QuestionHow is the monitor detached from the base to convert to tablet format?

Q: QuestionCan you play music on it and make cds ?

Q: Questiondoes it come with a stylus?

Q: QuestionDoes this laptop support Microsoft Office 2016 or Microsoft 365? Also is it compatible with BlackBoard technology for college?

Q: QuestionDoes it include HP Pen in the Box?

Q: QuestionDoes this laptop come with the Microsoft Officd package? If not, what is the cost for the Microsoft Office package?

Q: QuestionDoes this computer have an HDMI port?

Q: QuestionIs security software included?

Q: Questionthis spec sheet is confusing.is this the actual 13-bd0063dx model? differences in official HP site and BB, ram - 3200mhz not 2933mhz , is it single channel or upgradable? windows 10 - windows 11 also is ssd upgradable and screen glossy?

Q: Questionwhy does HP have this listed as a inactive product and offers no software and driver support. HP says this is a 2019 model

Q: QuestionIs this laptop new? does it have a camera and microphone off switch ? Does it come with a case?

Q: Questioncan i upgrade the rame for this laptop HP ENVY x360 Convert 13-bd0063dx

Q: QuestionI had an HP Pavilion with a 14" screen,HP's lowest quality screen, I returned it. because of screen quality.What is the screen quality/eye=fatigue on this 14" Envy? Sounds like the display/screen is excellent. Could someone rate the display/screen?

Q: Questionwill this computer run 32 bit software?

Q: QuestionDoes this laptop have HDMI port?

Q: QuestionWill this laptop be able to run Autodesk and all other applications included with it?

Q: QuestionI want to know which pen works on this laptop Does 905512-002 works?

Q: QuestionHow thick is this laptop? Dimensions quoted elsewhere say 2.7", but it is described as being 'very thin.'

QuestionWhat is the brightness level in nits for this laptop and when will it be made available for sale again?

QuestionIs the ram in this laptop soldered or can it be upgraded?

QuestionHow is the monitor detached from the base to convert to tablet format?

QuestionCan you play music on it and make cds ?

Questiondoes it come with a stylus?

QuestionDoes this laptop support Microsoft Office 2016 or Microsoft 365? Also is it compatible with BlackBoard technology for college?

QuestionDoes it include HP Pen in the Box?

QuestionDoes this laptop come with the Microsoft Officd package? If not, what is the cost for the Microsoft Office package?

QuestionDoes this computer have an HDMI port?

QuestionIs security software included?

Questionthis spec sheet is confusing.is this the actual 13-bd0063dx model? differences in official HP site and BB, ram - 3200mhz not 2933mhz , is it single channel or upgradable? windows 10 - windows 11 also is ssd upgradable and screen glossy?

Questionwhy does HP have this listed as a inactive product and offers no software and driver support. HP says this is a 2019 model

QuestionIs this laptop new? does it have a camera and microphone off switch ? Does it come with a case?

Questioncan i upgrade the rame for this laptop HP ENVY x360 Convert 13-bd0063dx

QuestionI had an HP Pavilion with a 14" screen,HP's lowest quality screen, I returned it. because of screen quality.What is the screen quality/eye=fatigue on this 14" Envy? Sounds like the display/screen is excellent. Could someone rate the display/screen?

Questionwill this computer run 32 bit software?

QuestionDoes this laptop have HDMI port?

QuestionWill this laptop be able to run Autodesk and all other applications included with it?

QuestionI want to know which pen works on this laptop Does 905512-002 works?

QuestionHow thick is this laptop? Dimensions quoted elsewhere say 2.7", but it is described as being 'very thin.'