“I bought the HP 2.0 pen, but when I try to connect it with HP Pen Control, it says HP pen control isn’t compatible”

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• I would recommend the Metapen Stylus M1 off amazon. It works pretty well for me.

  Answered by AmaniC 1 year ago

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• 1. Check Compatibility: Ensure Model Compatibility: Verify that your HP 2.0 Pen is compatible with your specific HP Envy 2-in-1 14" model. Not all pens work with every device, and some may only work with certain HP models. Update HP Pen Control App: Make sure you have the latest version of the HP Pen Control app. Sometimes, compatibility issues can be resolved by updating the software.

  Answered by GabrielaR 1 year ago

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• Thank you for the question. The Envy14-fa0013dx is MPP 2.0 pen compatible. It may be a setting issue in the HP Pen Control app. Please reach out to HP Support to assist.

  Answered by HP Team 1 year ago

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