I've read that Intel has had problems with its 14th generation CPUs. How can I trust this one to not be one of the "bad" ones? null

Question

HP Team · Accepted Answer

Hello and thank you for asking. The HP Envy 14-ex1023dx 2-in-2 laptop uses an Intel Core 7 Series 1 150U mobile CPU. Intel says this is not one of the CPUs impacted by the recent issues.

Intel team · Answer

Greetings from the Intel team. Thank you for your question.

The Intel® Core™ 7 processor 150U is not one of the impacted processors.  The issue is related to  13th and 14th Generation Intel desktop processors; for the list of 13th and 14th gen desktop processors with a two-year extended warranty, visit:

https://www.intel.com/content/www/us/en/support/articles/000024255/processors.html#:~:text=Warranty%20policy%20for%20Intel%C2%AE%20Boxed%20Processor,Intel%20provides%20a%20product%20replacement.

For detailed information about the Intel® Core™ 7 processor 150U, visit:

https://www.intel.com/content/www/us/en/products/sku/236795/intel-core-7-processor-150u-12m-cache-up-to-5-40-ghz/specifications.html

Thank you for choosing Intel! Emilio_Intel

“I've read that Intel has had problems with its 14th generation CPUs. How can I trust this one to not be one of the "bad" ones?”

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