Questions & Answers

Name: HP - Envy 2-in-1 14" Full HD Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 6535745
Price: 303.99 USD
Rating: 4.7 (2185 reviews)

HP - Envy 2-in-1 14" Full HD Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 14-es0013dx; |
SKU:: 6535745

User rating, 4.7 out of 5 stars with 2185 reviews.

Highly rated by customers for:

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Page Showing 81-100 of 146 questions

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QuestionIs this laptop new or refurbished?
Asked 2 years ago by Oma.
- Answer Hello Oma, thank you for your question. This HP Envy 2-in-1 14" Laptop is new and non-refurbished.
  Answered 2 years ago by HP Team
  Answer this question
QuestionDoes this have a cd slot?
Asked 2 years ago by Amyg.
- Answer It has a micro SD slot but not a big one for CDs
  Answered 2 years ago by user973000
  Answer this question
QuestionI don't know much about computers but the fan on my old computer was very loud. How loud is the fan on this computer?
Asked 2 years ago by Kate.
- Answer I think it's very quiet
  Answered 2 years ago by user973000
  Answer this question
QuestionIs there an exchange offer? i would like to trade in my old laptop
Asked 2 years ago by tp.
- Answer Thank you for the question. Please reach out to your local Best Buy to explore current offers.
  Answered 2 years ago by HP Team
  Answer this question
QuestionWhat's the maximum charge rate the usb-c port can handle charging at? ( max wattage I can charge with a usb-c)
Asked 2 years ago by Ncc1701.
- Answer This particular model has a maximum limit of 65w, if you go over it will either reduce it to 65 if it can or would be susceptible to damage.
  Answered 1 year ago by HP Team
  Answer this question
QuestionIs the keyboard backlit?
Asked 2 years ago by TechSavyNot.
- Answer yes
  Answered 2 years ago by soba4artz
  Answer this question
QuestionCan you insert a CD into this laptop?
Asked 2 years ago by Anonymous.
- Answer no...this laptop does not have a cd drive
  Answered 2 years ago by soba4artz
  Answer this question
Questionwhat intel i5 is it?
Asked 2 years ago by DSalt.
- Answer This Envy 2-in-1 laptop has the 13th Generation i5 processor.
  Answered 2 years ago by HP Team
  Answer this question
QuestionAre there any other colour options?
Asked 2 years ago by Juhi.
- Answer No, there are two models of this computer for sale at Best Buy, and they're both the same color.
  Answered 2 years ago by HP Team
  Answer this question
QuestionDoes the model es-0013 dx come with a standard warranty of 01 year
Asked 2 years ago by Omar.
- Answer Yes
  Answered 2 years ago by AnilK
  Answer this question
QuestionDoes this have a cd player
Asked 2 years ago by Anonymous.
- Answer Nope
  Answered 2 years ago by AnilK
  Answer this question
Questioncan i play the sims 4 on this laptop?
Asked 2 years ago by lana111.
- Answer Yes, this Envy 2-in-1 laptop does meet the system requirements to run Sims 4.
  Answered 2 years ago by HP Team
  Answer this question
QuestionDoes this have office windows
Asked 2 years ago by Ted.
- Answer If you are asking whether or not the laptop has Microsoft Office for Windows pre-installed, the answer is no. You can purchase the software suite as an add-on.
  Answered 2 years ago by LyndonQ
  Answer this question
QuestionCan i charge this laptop by usb c?
Asked 2 years ago by Creationsh.
- Answer Yes, you can charge this Envy 2-in-1 laptop with the USB C port.
  Answered 2 years ago by HP Team
  Answer this question
QuestionGreetings! Can you connect two additional monitors to this laptop using a USB C to HDMI splitter? Thank you!
Asked 2 years ago by MeanGene.
- Answer This model does come with a DisplayPort USB type C port, so that would work. However, it will only spread the same display to two monitors rather than allowing the monitors to be used independently.
  Answered 2 years ago by HP Team
  Answer this question
QuestionI have older usb A 2.0 mouse but it connects with laptop usb A port.Can there is problem with my mouse?
Asked 2 years ago by Ali.
- Answer Thank you for the question. Your old USB Type-A mouse will work with this laptop.
  Answered 2 years ago by HP Team
  Answer this question
QuestionThank you, HP Team for your answer, but I have already done this procedure and it does not work. When I click "Add Device," no device is shown on the list. The device in question (Msft number pad) is on and has 95% battery power.
Asked 2 years ago by Laptopgal.
- Answer Have you put the device in searching Bluetooth mode?
  Answered 2 years ago by JudyN
  Answer this question
QuestionHello,i am the same person who asked previous question battery drain issue.Actually i get laptop from my uncle who lived in America.I lived in Pakistan.I also sent my issue to Hp support but they dont respond.Can you contact me through mail?
Asked 2 years ago by Ali.
- Answer Thank you for contacting us. This forum does not troubleshoot via email. We recommend that you reach out to your local HP dealer in Pakistan for assistance in-person.
  Answered 2 years ago by HP Team
  Answer this question
QuestionHello,I bought My Hp envy laptop 3 months ago and battery drains in every 2-3 minutes.I only open one chrome tab to watxh some shows.Hp claims it gives you 9 hours battery life but i only get 4 hours.Is it normal or there is any issue with my model?
Asked 2 years ago by Ali.
- Answer Thank you for reaching out, apologies for what you're experiencing. 2-3 minutes off and on when fully charged before unplugging sounds like a problem with your laptop. The battery life of the Envy 14-es0013dx is indicated as up to 10 hours, however, that's if you use mobile power settings (no use of Wi-Fi, dimmer screen, few open apps/tabs, etc.) Please reach out to Support.HP.com to assist with a cure or arrange for repair under the warranty. You can also call 800-474-6836.
  Answered 2 years ago by HP Team
  Answer this question
Questionis there a DVD slot in this computer?
Asked 2 years ago by Anonymous.
- Answer No, this Envy 2-in-1 laptop does not have an optical (DVD) drive.
  Answered 2 years ago by HP Team
  Answer this question

Showing 81-100 of 146 questions

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Questions & Answers

HP - Envy 2-in-1 14" Full HD Touch-Screen Laptop - Intel Core i5 - 8GB Memory - 512GB SSD - Natural Silver

Q: QuestionIs this laptop new or refurbished?

Q: QuestionDoes this have a cd slot?

Q: QuestionI don't know much about computers but the fan on my old computer was very loud. How loud is the fan on this computer?

Q: QuestionIs there an exchange offer? i would like to trade in my old laptop

Q: QuestionWhat's the maximum charge rate the usb-c port can handle charging at? ( max wattage I can charge with a usb-c)

Q: QuestionIs the keyboard backlit?

Q: QuestionCan you insert a CD into this laptop?

Q: Questionwhat intel i5 is it?

Q: QuestionAre there any other colour options?

Q: QuestionDoes the model es-0013 dx come with a standard warranty of 01 year

Q: QuestionDoes this have a cd player

Q: Questioncan i play the sims 4 on this laptop?

Q: QuestionDoes this have office windows

Q: QuestionCan i charge this laptop by usb c?

Q: QuestionGreetings! Can you connect two additional monitors to this laptop using a USB C to HDMI splitter? Thank you!

Q: QuestionI have older usb A 2.0 mouse but it connects with laptop usb A port.Can there is problem with my mouse?

Q: QuestionThank you, HP Team for your answer, but I have already done this procedure and it does not work. When I click "Add Device," no device is shown on the list. The device in question (Msft number pad) is on and has 95% battery power.

Q: QuestionHello,i am the same person who asked previous question battery drain issue.Actually i get laptop from my uncle who lived in America.I lived in Pakistan.I also sent my issue to Hp support but they dont respond.Can you contact me through mail?

Q: QuestionHello,I bought My Hp envy laptop 3 months ago and battery drains in every 2-3 minutes.I only open one chrome tab to watxh some shows.Hp claims it gives you 9 hours battery life but i only get 4 hours.Is it normal or there is any issue with my model?

Q: Questionis there a DVD slot in this computer?

Best-selling PC laptops

QuestionIs this laptop new or refurbished?

QuestionDoes this have a cd slot?

QuestionI don't know much about computers but the fan on my old computer was very loud. How loud is the fan on this computer?

QuestionIs there an exchange offer? i would like to trade in my old laptop

QuestionWhat's the maximum charge rate the usb-c port can handle charging at? ( max wattage I can charge with a usb-c)

QuestionIs the keyboard backlit?

QuestionCan you insert a CD into this laptop?

Questionwhat intel i5 is it?

QuestionAre there any other colour options?

QuestionDoes the model es-0013 dx come with a standard warranty of 01 year

QuestionDoes this have a cd player

Questioncan i play the sims 4 on this laptop?

QuestionDoes this have office windows

QuestionCan i charge this laptop by usb c?

QuestionGreetings! Can you connect two additional monitors to this laptop using a USB C to HDMI splitter? Thank you!

QuestionI have older usb A 2.0 mouse but it connects with laptop usb A port.Can there is problem with my mouse?

QuestionThank you, HP Team for your answer, but I have already done this procedure and it does not work. When I click "Add Device," no device is shown on the list. The device in question (Msft number pad) is on and has 95% battery power.

QuestionHello,i am the same person who asked previous question battery drain issue.Actually i get laptop from my uncle who lived in America.I lived in Pakistan.I also sent my issue to Hp support but they dont respond.Can you contact me through mail?

QuestionHello,I bought My Hp envy laptop 3 months ago and battery drains in every 2-3 minutes.I only open one chrome tab to watxh some shows.Hp claims it gives you 9 hours battery life but i only get 4 hours.Is it normal or there is any issue with my model?

Questionis there a DVD slot in this computer?