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Thank you for the question. Alexa is built into Windows, not the HP hardware. If the app is not pre-loaded (look in the HP Command Center), you can acquire it from the Microsoft store. (Note, the specification of the 15m-es1023dx laptop does not indicate that Alexa is pre-loaded). The wireless technology for this model is Intel® Wi-Fi 6 AX201 (2x2) and Bluetooth® 5. See the product specification here: https://support.hp.com/gb-en/document/c07914618.
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