Questions & Answers
- Model:
- 15m-es1023dx
- |
- SKU:
- 6479183
Highly rated by customers for: Speed, Touch screen, Lightweight
Page Showing 141-144 of 144 questions
Q: QuestionDoes the camera on this HP laptop support Windows Hello face recognition?
Asked by Anonymous.
- A:Answer Because it's not an IR camera, it does not support Windows Hello.
Answered by HP Team

Q: QuestionWhen will I be able to purchase this laptop? HP - ENVY 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Optane - Natural Silver
Asked by Anonymous.
- A:Answer Hello there. Thank you for your question. To check on this information, we kindly suggest you to contact the retailer support center using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** You can also chat with a Best Buy agent by clicking the chat button that is located in the lower right corner of the retailer website. Thank you for choosing Intel!
Answered by Intel team

Q: QuestionDoes this computer support multiple displays? If so what hardware would be required?
Asked by Chipper.
- A:Answer Yes! It's got a Thunderbolt 4 port, which can be used to connect two external 4K displays. You'll need a dock or hub having a C-type USB cable on one side (which connects to the laptop's Thunderbolt port), and HDMI connectors on the other side to which you connect HDMI cables from your displays.
Answered by Imran
Q: QuestionI bought this laptop,I wanted to know additional information: I am planning to increase the laptop's RAM and SSD Harddisk memory externally. Is this possible?Can I replace its hard disk and RAM with external higher memories ?( ie 32gb RAM, 1 TB Harddisk)
Asked by SD.
- A:Answer Hello, you can add RAM and an SSD memory device externally yes, but you would not replace the internal components, it would be in addition to what is internally. Thank you for being an HP customer.
Answered by HP Team

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