A:AnswerHello and thank you for your question! The HP - Envy 2-in-1 16" 2K Touch-Screen Laptop Model 16-ac0013dx has a single M.2 slot available for storage that is occupied by the 512 PCIe Gen 4 NVMe M.2 SSD. While you can upgrade this SSD yourself, we suggest speaking with your local Best Buy's Geek Squad for the setup and transfer of the O.S. onto this SSD, to avoid installation complications.
A:AnswerHello, and thank you for your question! This HP laptop (16-ac0013dx) does have Wi-Fi capability and will be able to connect to a wireless network.
A:AnswerThankyou for your purchase of this HP Envy 2-in-1 laptop! I am sorry that your experience has not been positive, particularly with the wi-fi connection. You can contact HP Support or Geek Squad support if you're a member and they will look into the wi-fi issue.
A:AnswerDavid, thank you for your question on this HP Envy! This laptop only has space to accommodate only one SSD. Best Buy sells HP Envy 2-in-1 laptops that have 1TB and even 2TB capacities.
A:AnswerThanks for your question about this HP Envy 2-in-1 16" Laptop (model 16-ac0013dx)! As system requirements for games constantly change, we're unable to answer questions about gaming compatibility or performance. What is compatible today may not be in the future. Please check the game manufacturer's website for the most current minimum and recommended requirements.
A:AnswerMine came with a 6 month Microsoft Office.
I think there is usually an option for a 6 month trial, sometimes 1 year. Either way, the sales people are very good at answering all questions, in my experience.
A:AnswerThank you for your question on this HP Envy 2-in-1! Yes, it is a good laptop for doing creative video work and meets Adobe's minimum system requirements for Premiere Pro.
