Questions & Answers

1-10 of 14 Questions
  • Question
    is that garbage hdd user accessible and upgradeable to an ssd?   (2 Answers)

    By catlogik July 16, 2017.

    Answers
    • Best 
      Answer

      Hi, My ENVY came with 250 GB SSD and 1TB HD, it's pretty much enough for me.

      By Vadd July 16, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Will a DVD/CD drive connect via USB? My old PC drive died and I purchased one and it connects via usb?   (3 Answers)

    By kmess June 2, 2017.

    Answers
    • Best 
      Answer

      I have an external USB DVD/RW drive that works just fine connected to my HP Envy 34 curve PC.

      By ROC61 June 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Hello, does it have Qi wireless charging pad built in on the base for phone charging?   (6 Answers)

    By Abby May 11, 2017.

    Answers
    • Best 
      Answer

      Yes, there is a Qi charger built into the base. I have an iPhone so I have not been able to test its functionality but there is a sticker on the base showing where to put the cell phone.

      By ROC61 May 11, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    In the "Product Feature" 16GB system memory for intense multitasking and gaming Reams of high-bandwidth DDR3 RAM But the Specification page says "DDR4 Ram" Which is it?   (1 Answer)

    By BamaFan March 31, 2017.

    Answers
    • Best 
      Answer

      Most likely DDR4, as that's what is listed for similar configurations on HP's website. There are other inconsistencies between the Features and Specifications, but the Specifications appear to be more accurate.

      By krs013 April 2, 2017.

    • Question
      Is the 16GB RAM maxed or can you add more memory later?   (0 Answers)

      By SLTX September 7, 2017.

    • Question
      Does it have a thunderbolt 3 connection? Thanks!   (1 Answer)

      By Karlov July 23, 2017.

      Answers
      • Answer

        No. It has 4 USB 3.0 connections, one Ethernet, one HDMI in and one HDMI out..

        By AquaRedRaider July 23, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      We plan to take the computer in its original box in a plane, what are the outside dimensions of the box?   (1 Answer)

      By martha June 29, 2017.

      Answers
      • Answer

        It´s a big box, about 40 x 24 inches (102 x 62 cm)

        By jabelqui July 15, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Will I be able utilize my gaming console with this system?   (1 Answer)

      By Kenn June 25, 2017.

      Answers
      • Answer

        Yes, you can hook up a gaming console to this monitor. There's both an HDMI in and out port to support this type of hook-up. U Tube has some videos to show how to do the connection.

        By BlanketyBlank June 25, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      does this have capabilities of showing/working in 2 programs at once?   (3 Answers)

      By Anonymous June 9, 2017.

      Answers
      • Answer

        Yes, You can multitask with several applications at once.

        By WINGUILL June 11, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is it touch screen????   (2 Answers)

      By Mike May 24, 2017.

      Answers

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