How come I can't get on the internet null

Do you have the usb network adaptor that came with the HP connected? If so and it's still not working, you may need to purchase a stronger network adaptor.

Check to make sure you have an internet connection and that you are connected to the router. if you are you should be able to connect. If not contact your support team.

Hello, Debibie. We are sorry to hear about the issues you are experiencing. You can troubleshoot your issues here: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=network-issues If you need further assistance, visit https://support.hp.com

“How come I can't get on the internet”

Asked by Debbie 3 years ago

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HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 1TB SSD - Nightfall Black-Angle_Standard

1-3 of 3 Answers

Do you have the usb network adaptor that came with the HP connected? If so and it's still not working, you may need to purchase a stronger network adaptor.
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
Check to make sure you have an internet connection and that you are connected to the router. if you are you should be able to connect. If not contact your support team.
Answered by 1728 3 years ago
Sorry, there was a problem. Please try again later.
Hello, Debibie. We are sorry to hear about the issues you are experiencing. You can troubleshoot your issues here: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=network-issues If you need further assistance, visit https://support.hp.com
Answered by HP Team 3 years ago
Sorry, there was a problem. Please try again later.