Questions & Answers

Q: QuestionCan I connect 4 screens to this HP Envy Desktop?

Asked 2 years ago by Sol.

• A:Answer This Envy Desktop can handle up to 3 external monitors.

  Answered 2 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe label on the box and the specifications on your website indicates that 1 superspeed USB Type C is included. I have not been able to locate it.. Where is it? Thank you.

Asked 3 years ago by Oldguy.

• A:Answer Thank you for the question. The SuperSpeed USB-c port is on the front, beneath the SD card slot. It is marked with the SS icon.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have upgrade to 400 watt supply with a gigabyte gtx 1660 super but it constantly turns of my pc monitor screen. Do I have to upgrade the psi again?

Asked 3 years ago by TK.

• A:Answer No losing video is usually not Power related unless it's powering off. You most likely compatibility or software related

  Answered 3 years ago by Hppc2022Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have upgraded the psu to a 400 watt but the GPU I have gigabyte gtx 1660 super constantly shuts off my monitor do I have to upgrade the psu again?

Asked 3 years ago by TK.

• A:Answer The general recommendation for a GTX 1660 super card is a 450 watt power supply, so if the card is shutting off regularly, it's probably that the 400 watt power supply doesn't have enough headroom to properly drive the video card.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many SATA outlets on the motherboard

Asked 3 years ago by Anonymous.

• A:Answer There are three SATA ports on the motherboard.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes this tower have a dvd player

Asked 3 years ago by luckylou.

• A:Answer No, this Envy Desktop does not have an optical (DVD) drive.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionis this desk top connect to router wireless?

Asked 3 years ago by don.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes a cord for plugging this computer in the wall's electrical outlet come with it?

Asked 3 years ago by ShoppingSister123.

• A:Answer Yes, this Envy Desktop does come with the power cord.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this desktop compatible with a HP Envy 5643 printer?

Asked 3 years ago by Turk.

• A:Answer Yes

  Answered 3 years ago by Hppc2022Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the GB on this desktop computer?

Asked 3 years ago by Jan.

• A:Answer 12gb

  Answered 3 years ago by sugarcoatVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model have a DVD player in it?

Asked 3 years ago by Bren123.

• A:Answer No

  Answered 3 years ago by sugarcoatVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this unit come with a monitor?

Asked 3 years ago by Gee.

• A:Answer No, this Envy Desktop does not come with a monitor.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I add an additional SSD to this Envy i5 pc ?

Asked 3 years ago by Anonymous.

• A:Answer I'm sorry don't know but call geek squad they can tell you better.

  Answered 3 years ago by DebbieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI own this computer and would like to update the video card. I plan on updating the power supply to a bigger unit. So with that being said what cards are available at a reasonable price. Under 200 perferd.

Asked 3 years ago by Thatbbqguy.

Q: QuestionDoes this PC have bluetooth built in?

Asked 3 years ago by Anonymous.

• A:Answer Yes, it does. It has Bluetooth 5.0 capability built in.

  Answered 1 year ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionSo, I have to buy the monitor separately?

Asked 3 years ago by Help.

• A:Answer Yep

  Answered 3 years ago by ClemVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this Have a cat 5 connection port?

Asked 3 years ago by Toby.

• A:Answer Of course it does. EVERY desktop has a hard wire, CAT 5 connection. Middle of back panel, next to the 2 USB ports.

  Answered 3 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI need to run an old (NT) CAD program and SolidWorks 3d CAD Program. Is this system adequate to run these?

Asked 3 years ago by Bobert.

• A:Answer Thank you for the question. Memory, processor, and storage are sufficient, but you'd probably want to add a dedicated graphics card, since the integrated Intel UHD Graphics 630 may not excel at 3D graphics.

  Answered 1 year ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there an expansion slot I could use to install the FireWire connection from my old desktop?

Asked 3 years ago by Zolok.

• A:Answer It does have a couple of expansion slots, so you should be able to install that FireWire card.

  Answered 3 years ago by HP Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question