I can not get a DVD to play. null

I have the same machine and the DVD drive works just fine. I'd suggest confirming that your SATA cable is firmly connected at both ends- drive and motherboard. If the drive isn't opening, check the power cable as well.

“I can not get a DVD to play.”

Asked by Anonymous 9 years ago

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HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 2TB Hard Drive - Brushed Metal-Front_Standard

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Answered by Savage45 9 years ago
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I have the same machine and the DVD drive works just fine. I'd suggest confirming that your SATA cable is firmly connected at both ends- drive and motherboard. If the drive isn't opening, check the power cable as well.
Answered by Osiris43 9 years ago
Sorry, there was a problem. Please try again later.