1-2 of 2 Answers
did you ever get this fixed?
Sorry, there was a problem. Please try again later.It sounds like you've tried most of the basic things, so the next step would be to talk to the HP support team to see if they can resolve the issue: https://support.hp.com/us-en/contact-hp . Alternatively, you can reach them by phone at 1-800-474-6836.
Sorry, there was a problem. Please try again later.

