Questions & Answers

Q: QuestionHey, Team HP: Is there a link you could share to help with an operators manual/PDF for this PC? THANKS!!

Asked 5 years ago by Omaha2020.

• A:Answer I just purchased the mentioned Desktop -- HP Envy TE01-1114. This manual appears to be a GENERIC manual, not a manual for this SPECIFIC model desktop. As such, I don't believe it is adequate to fully understand the workings (inner & outer) of this specific computer. I think the HP Team should have done a better job answering Omaha2020's question. BTW, I would also like the link to the operator's manual specifically for the HP Envy TE01-1114 as configured by HP and sold by BEST BUY.

  Answered 5 years ago by PatC

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Q: QuestionDoes this come with a keyboard and mouse?

Asked 4 years ago by Anonymous.

• A:Answer Yes. It comes with a wireless keyboard and wireless mouse.

  Answered 4 years ago by Bestbuy

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Q: QuestionCan I upgrade the RAM from the installed 12 megabytes to 32? Thanks!

Asked 4 years ago by Albass77.

• A:Answer Hello! Thank you for your question! The Envy Desktop (TE01-1114) is upgradeable to 32GB! You will need to replace both memory slots with 16GB DDR4 2666MHz.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat kind of printer is compatible?

Asked 4 years ago by Carrizales.

• A:Answer Any printer is compatable.You can plug the printer in to the tower with the provided cable. Or if it is a wireless capable printer, just connect the printer to your network.I personally have a HP office jet 5258 wireless. works great. i can print , scan,copy from any device with the HP smart App.

  Answered 4 years ago by DaveBVerified Purchase

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Q: Questiondoes this have a dual core processor

Asked 4 years ago by Anonymous.

• A:Answer The following are the specs for this Envy desktop: Intel® Core™ i5-10400 (2.9 GHz base frequency, up to 4.3 GHz with Intel® Turbo Boost Technology, 12 MB L3 cache, 6 cores)

  Answered 4 years ago by HP Team

  
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Q: QuestionIs it easy to transfer my information from my PC to the new one? I have a Geek Squad contract and Microsoft 365

Asked 4 years ago by KatKuhns.

• A:Answer We recommend reaching out to the Geek Squad about data transfer. If you want to do it on your own, here is a great article: https://store.hp.com/app/tech-takes/how-to-transfer-files-from-pc-to-pc For Microsoft 365, you can log into your account on the new laptop and install it from there. Here are some instructions: http://bit.ly/3nX3BOT

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this computer have a factory installed camera onboard?

Asked 4 years ago by HPEnvyTEO.

• A:Answer No

  Answered 4 years ago by EnvythatyouwantregretVerified Purchase

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Q: QuestionAre the keyboard and mouse, battery, or rechargeable? And if battery what battery?

Asked 4 years ago by Anonymous.

• A:Answer They each are powered by AAA batteries, which are included.

  Answered 4 years ago by GoldCoastVerified Purchase

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Q: QuestionDOES THIS COMPUTER COME WITH ANY SOFTWARE

Asked 4 years ago by HELPER.

• A:Answer This Envy Desktop comes with Webroot Internet Security with Antivirus (3 Devices) (6-Month Subscription) - Mac, Windows. A $29.99 value!

  Answered 4 years ago by HP Team

  
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Q: QuestionI just bought an HP ENVY Desktop TE01-4254 and the Quick Setup Guide picture is not showing what is actually on the back of the desktop. Also, it only has a VGA connection, no DVI. There is a small bag with 8 pcs HDD screws, 1 M3 screw, and 1 M2 screw??

Asked 2 years ago by chongkie.

Q: QuestionDoes this desktop support 3200 mhz memory?

Asked 2 years ago by Kbrew.

• A:Answer Hello. Thanks for your question. This HP Pavilion Desktop - TE01-1114 computer has 12 GB DDR4-2666 RAM. It can be upgraded up to 32 GB DDR4-2666.

  Answered 2 years ago by HP Team

  
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Q: QuestionI bought this PC but I’m not sure if it will be able to run PNY - NVIDIA GeForce GTX 1650 4GB GDDR6 PCI Express 3.0 Graphics Card with Dual Fan - Black, which states that it consume 75W and this pc power bank is 180W.

Asked 2 years ago by Cang.

• A:Answer Remember that the graphics card isn't the only thing the power supply has to run. With the GTX 1650, The general recommendation for the power supply is one with at least 400 watts.

  Answered 2 years ago by HP Team

  
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Q: QuestionCould I put 64 gigabytes of memory into this?

Asked 2 years ago by Matt.

• A:Answer Yes, it's upgradeable to 64 gigabytes of RAM.

  Answered 2 years ago by HP Team

  
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Q: QuestionI have this pc. Can I use the L05757-800 PSU with this pc?

Asked 3 years ago by Anonymous.

• A:Answer It's not listed as the correct power supply for this computer, so it doesn't look like it would work.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this computer come with Microsoft office installed?

Asked 4 years ago by Anonymous.

• A:Answer It does but it does not come with a subscription to that service.

  Answered 3 years ago by Aaronhus151Verified Purchase

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Q: QuestionWill it support an FHD monitor with 75hz refresh rate?

Asked 4 years ago by DrGonzo.

• A:Answer Yes, it will be able to support a 75 Hz FHD monitor.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow do you open this computer’s case?

Asked 4 years ago by Idkwhattoputherw.

• A:Answer Thank you for the question. Please see the manual for the Envy TE01-1114 here: https://support.hp.com/us-en/product/hp-envy-desktop-pc-te01-1000i/32480777/model/2100019395/product-info.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs there an internal CD/ DVD optical drive?

Asked 4 years ago by Evie.

• A:Answer Yes

  Answered 4 years ago by GilroyMCVerified Purchase

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Q: QuestionDoes this come with a monitor

Asked 4 years ago by tam.

• A:Answer Hi Tam, thank you for the question. Apologies, the Envy TE01-1114 desktop does not come with a monitor.

  Answered 2 years ago by HP Team

  
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