Questions & Answers

Name: HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - AMD Ryzen 5 5500U - 8GB Memory - 256GB SSD - Nightfall Black
Brand: HP
SKU: 6453188
Price: 655.99 USD
Rating: 4.5 (696 reviews)

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - AMD Ryzen 5 5500U - 8GB Memory - 256GB SSD - Nightfall Black

Model:: 15m-eu0013dx; |
SKU:: 6453188

User rating, 4.5 out of 5 stars with 696 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-40 of 91 questions

Ask a Question

QuestionWhat kind of stylus should be used on the screen? Does this laptop also support Windows Ink?
Asked 4 years ago by plezENVY.
- Answer Yes it supports windows ink. The stylus they recomend is the hp pen I've read mixed reviews about it so depending on what you will need it for it might be a good buy or not.
  Answered 4 years ago by GusR
  Answer this question
QuestionIs the laptop made of plastic or aluminum?
Asked 4 years ago by man.
- Answer Thank you for the question. The Envy 15m-eu0013dx is aluminum.
  Answered 4 years ago by HP Team
  Answer this question
QuestionWhat games can this laptop run smoothly? Can it run Minecraft smoothly?
Asked 4 years ago by compiler.
- Answer I ran Minecraft on my much older HP Envy. I don't know who they have on HP Staff answering these questions, but they keep giving people both contradictory info and just outright bad info. You can run games without a dedicated GPU. Minecraft is pretty lightweight so an integrated GPU will be fine.
  Answered 4 years ago by SamU
  Answer this question
QuestionWhat is the speed of the DDR4 Ram that this is running in, 2400MHz? I understand there are 2 DIMM slots but want to verify they are running in Dual Channel and not still Single Channel? anyone have some CPU-Z screen shots or know answers?
Asked 4 years ago by OpendSource.
- Answer Hello! Thank you for your question! The HP Envy Laptop (15m-eu0013dx) has two 4GB DDR 3200 MHz installed. They are running in dual-channel.
  Answered 4 years ago by HP Team
  Answer this question
QuestionIs this computer wifi 6 compatible?
Asked 4 years ago by RichR2401.
- Answer Thank you for asking. Yes, the wireless standard for the Envy 15m-eu0013dx is WiFi 6 (AX200).
  Answered 4 years ago by HP Team
  Answer this question
QuestionCan I use a docking station with this laptop? If so, which one?
Asked 4 years ago by Anonymous.
- Answer It will work with any USB docking station.
  Answered 4 years ago by HP Team
  Answer this question
QuestionWhat’s the best stylus to use for this model?
Asked 4 years ago by B.
- Answer Hello, the HP Pen works well with the HP touchscreen laptops which include the precision tip, pressure sensitivity, giving you complete control and works with a large assortment of apps for your computer work and drawing creativity. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
  Answer this question
Questionlaptop will not stay on.
Asked 6 months ago by Judyc2002.
Answer This Question
QuestionHow long should I let my laptop charge for the first time? thank you
Asked 1 year ago by laurasol1.
Answer This Question
Questioncan I upgrade the ram and VRAM of an HP ENVY x360 2-in-1 Laptop-ey0013dx?, and if it's possible how can I upgrade what parts do I need to use, and if I lose the protection I buy? . thank you :)
Asked 2 years ago by luis.
Answer This Question
QuestionI unplugged my laptop, Which port to I plug in to charge
Asked 2 years ago by bonnie.
Answer This Question
Questionwhat is the fps/hz of the screen?
Asked 3 years ago by qw123.
- Answer 60 HZ meaning up to 60 FPS will be visible at any given time.
  Answered 3 years ago by hcshires
  Answer this question
QuestionIs the Screen upgradeable to a higher brightness one?
Asked 3 years ago by Elaias.
- Answer Only if you know what you're doing
  Answered 3 years ago by hcshires
  Answer this question
QuestionNeed charging cord replacement for this laptop. Could you link with info. Thanks
Asked 4 years ago by Anonymous.
- Answer Targus replacement laptop chargers come with a variety of ports to fit almost any laptop. I have used these with several different laptops throughout the years.
  Answered 2 years ago by Edythe
  Answer this question
QuestionDoes this computer have Bluetooth enable?
Asked 4 years ago by Nick.
- Answer Yes
  Answered 4 years ago by Onomatopoeia
  Answer this question
QuestionShopping this model.wht do you allow so many contradictory answers to remain. Half of the answers say you can upgrade ram. Half say no. Some say you can play games. Others say no. Some have no answers. They just want you to know they have no answeThis all
Asked 4 years ago by Wallydollar.
- Answer These machines are considered non-upgradeable and it would be recommended that any upgrades be done by a certified expert. If you are curious about upgrading this machine, you can contact HP Support or Geek Squad. If Geek Squad does the upgrades, it does not void the warranty of the machine, but HP will not cover the new parts.
  Answered 3 years ago by HP Team
  Answer this question
QuestionCan this laptop be charged using the USB Type C port on the left side of the device? I've searched around for the info but have come across conflicting answers to my question.
Asked 4 years ago by Red12.
- Answer YES actually, and I recently discovered this in a panic to finish a project! There's also a separate charging indicator LED next to the port which will glow orange or white depending on the charge of the battery just like the one for the normal DC barrel chargeport. Kudos to HP on this one.
  Answered 3 years ago by hcshires
  Answer this question
QuestionWhat is the warranty?
Asked 4 years ago by Carol.
- Answer HP has a one year warranty. Which you may need...the hinges have a problem on many of them where they come loose. On my sons computer, it broke the screen twice. The first time, I thought it was user error and paid BB over $500 to repair the screen. It was broken in exactly the same way a couple of days after getting it back. I know that wasn't a coincidence (I had put the computer up and it came out of it's case with a broken screen). I looked online to see if there were similar problems and found that they had problems with the hinges HP is currently repairing the problems. No word from Best Buy and Geek Squad on if they'll reimburse (or HP) for the first screen repair due to the hinge.
  Answered 4 years ago by Onomatopoeia
  Answer this question
QuestionCan i upgrade this laptop to 16 gb or RAM running at 3200 with any ram or does it has to be a specific brand?
Asked 4 years ago by Alvaro.
- Answer If you're taking out the existing RAM entirely, it can be any stick as long as it's in the SODIMM form factor. If you're adding more to what's already inside, make sure the stick's brand, capacity, and speed match (ideally they're the same stick).
  Answered 3 years ago by hcshires
  Answer this question
QuestionHow many USB ports does it have
Asked 4 years ago by Jeanne.
- Answer LAPTOP CUENTA CONS DOS PUERTOS DE USB
  Answered 4 years ago by MARIA
  Answer this question

Showing 21-40 of 91 questions

Questions & Answers

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - AMD Ryzen 5 5500U - 8GB Memory - 256GB SSD - Nightfall Black

Q: QuestionWhat kind of stylus should be used on the screen? Does this laptop also support Windows Ink?

Q: QuestionIs the laptop made of plastic or aluminum?

Q: QuestionWhat games can this laptop run smoothly? Can it run Minecraft smoothly?

Q: QuestionWhat is the speed of the DDR4 Ram that this is running in, 2400MHz? I understand there are 2 DIMM slots but want to verify they are running in Dual Channel and not still Single Channel? anyone have some CPU-Z screen shots or know answers?

Q: QuestionIs this computer wifi 6 compatible?

Q: QuestionCan I use a docking station with this laptop? If so, which one?

Q: QuestionWhat’s the best stylus to use for this model?

Q: Questionlaptop will not stay on.

Q: QuestionHow long should I let my laptop charge for the first time? thank you

Q: Questioncan I upgrade the ram and VRAM of an HP ENVY x360 2-in-1 Laptop-ey0013dx?, and if it's possible how can I upgrade what parts do I need to use, and if I lose the protection I buy? . thank you :)

Q: QuestionI unplugged my laptop, Which port to I plug in to charge

Q: Questionwhat is the fps/hz of the screen?

Q: QuestionIs the Screen upgradeable to a higher brightness one?

Q: QuestionNeed charging cord replacement for this laptop. Could you link with info. Thanks

Q: QuestionDoes this computer have Bluetooth enable?

Q: QuestionShopping this model.wht do you allow so many contradictory answers to remain. Half of the answers say you can upgrade ram. Half say no. Some say you can play games. Others say no. Some have no answers. They just want you to know they have no answeThis all

Q: QuestionCan this laptop be charged using the USB Type C port on the left side of the device? I've searched around for the info but have come across conflicting answers to my question.

Q: QuestionWhat is the warranty?

Q: QuestionCan i upgrade this laptop to 16 gb or RAM running at 3200 with any ram or does it has to be a specific brand?

Q: QuestionHow many USB ports does it have

QuestionWhat kind of stylus should be used on the screen? Does this laptop also support Windows Ink?

QuestionIs the laptop made of plastic or aluminum?

QuestionWhat games can this laptop run smoothly? Can it run Minecraft smoothly?

QuestionWhat is the speed of the DDR4 Ram that this is running in, 2400MHz? I understand there are 2 DIMM slots but want to verify they are running in Dual Channel and not still Single Channel? anyone have some CPU-Z screen shots or know answers?

QuestionIs this computer wifi 6 compatible?

QuestionCan I use a docking station with this laptop? If so, which one?

QuestionWhat’s the best stylus to use for this model?

Questionlaptop will not stay on.

QuestionHow long should I let my laptop charge for the first time? thank you

Questioncan I upgrade the ram and VRAM of an HP ENVY x360 2-in-1 Laptop-ey0013dx?, and if it's possible how can I upgrade what parts do I need to use, and if I lose the protection I buy? . thank you :)

QuestionI unplugged my laptop, Which port to I plug in to charge

Questionwhat is the fps/hz of the screen?

QuestionIs the Screen upgradeable to a higher brightness one?

QuestionNeed charging cord replacement for this laptop. Could you link with info. Thanks

QuestionDoes this computer have Bluetooth enable?

QuestionShopping this model.wht do you allow so many contradictory answers to remain. Half of the answers say you can upgrade ram. Half say no. Some say you can play games. Others say no. Some have no answers. They just want you to know they have no answeThis all

QuestionCan this laptop be charged using the USB Type C port on the left side of the device? I've searched around for the info but have come across conflicting answers to my question.

QuestionWhat is the warranty?

QuestionCan i upgrade this laptop to 16 gb or RAM running at 3200 with any ram or does it has to be a specific brand?

QuestionHow many USB ports does it have