“What is the maximum RAM capacity? I'm hoping to install 32 GB if I'm able to.”

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• The last several Ryzen Envy x360 models were all listed as not user upgradable memory, yet were user upgradable to 32GB. (You can find resellers on=line that offer the 4700U model with 32GB.) Unless it is limited in the BIOS, there should be no reason this model would not support 32GB. The service manual manual with memory replacement instructions can be found here http://h10032.www1.hp.com/ctg/Manual/c07067374.pdf. The official HP "how to" video is here https://www.youtube.com/watch?v=ljof_IsYpvk

  Answered by DanEE 4 years ago

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• Hello, this device is already equipped with the highest amount of RAM it is able to support. Thank you for being an HP customer!

  Answered by HP Team 4 years ago

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