Questions & Answers

Q: QuestionHow many SCREEN DISPLAY NITS?

Asked 5 years ago by Carol.

• A:Answer The display is 250 nits.

  Answered 2 years ago by HP Team

  
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Q: Questionit is possible to install external video card for computer games. Example Razer - Core X Thunderbolt 3 External GPU Graphics Enclosure - d Windows 10 Compatible - Black

Asked 5 years ago by Andre.

• A:Answer This model does not have Thunderbolt and will not work with an external GPU.

  Answered 5 years ago by HP Team

  
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Q: QuestionI compared this laptop to couple other 15.6 inches including the 2019 version and it was always smaller. Is this laptop really 15.6 inches? I owned the 2019 version and the case won’t fit this one.

Asked 5 years ago by Melody.

• A:Answer This model does have a 15.6 in display.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat software comes preloaded on this machine?

Asked 5 years ago by Chuck.

• A:Answer This HP Envy x360 laptop comes with Windows 10 Home 64 bit. There is also comes with a 30-day trial of McAfee LiveSafe. McAfee LiveSafe provides anti-virus protection for computers to help defend against viruses and threats with offline and online protection. And a 30 day trial of Microsoft Office.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the HP warrantee that comes with the computer?

Asked 5 years ago by SkipperDo.

• A:Answer This will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat brightness in nits is this screen? It appears it could be 250 or 400 nits. Thanks

Asked 5 years ago by Duncan.

• A:Answer The HP ENVY x360 Laptop - 15m-ed0023dx has a brightness of 250 nits.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the keyboard has night light?

Asked 5 years ago by Anonymous.

• A:Answer Yes, the HP Envy x360 15M-ED0023DX has a backlit keyboard.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes notebook allow for hardwire internet connection (ethernet cord)?

Asked 5 years ago by Anonymous.

• A:Answer The HP ENVY x360 Laptop - 15m-ed0023dx does not have an Ethernet port for a hard wired network connection. You would need to use a USB Ethernet adapter for that.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes this laptop have any way to produce and print documents

Asked 5 years ago by ottago.

• A:Answer You would need to connect it with a printer in order to be able to print documents.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan I trade in with my hp pavilion corei5 8thG and How much would be the difference. Thank you

Asked 5 years ago by Popal.

Q: QuestionIs there an option to purchase a docking station that would support operating an additional monitor

Asked 5 years ago by Anonymous.

• A:Answer You can use an universal USB docking station with this HP Envy x360 laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionI misplaced my charger. Can I charge the laptop through the USC C port until I get another charger?

Asked 5 years ago by Scarrzz.

• A:Answer You can charge the laptop with the USB-C port. You will still need to buy a USB-C charger though.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes a mouse come with the device?

Asked 5 years ago by Jack.

• A:Answer No

  Answered 5 years ago by LeeRVerified Purchase

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Q: QuestionWhat stylus pen is compatible with this laptop?

Asked 5 years ago by Levy12365.

• A:Answer The HP Rechargeable MPP 2.0 Tilt Pen (3J122AA) and the HP Pen (1MR94AA) are both compatible.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this have a built in web cam??

Asked 5 years ago by Isis.

• A:Answer Yes

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionDo you constantly need to have the computer plugged in while using it in order for it to work and how bad is the battery life from the reviews I’ve looked at?

Asked 5 years ago by Maddie.

• A:Answer Battery life on this device works good for me. I didn't time it, but I'll say 8 hrs w/o charge. It's all I need.

  Answered 5 years ago by JHdreamteamVerified Purchase

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Q: Questionhow long does a battery charge typically last?

Asked 5 years ago by Anonymous.

• A:Answer The HP ENVY x360 Laptop - 15m-ed0023dx gets up to 8 hours and 30 minutes of battery life.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop connect to your cell phone's hot spot?

Asked 5 years ago by AO.

• A:Answer Yes! It has worked great connected to my hot spot!

  Answered 5 years ago by Ccraft22Verified Purchase

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Q: QuestionIs there an extra slot in the RAM to put another DDR4 stick of RAM in? Also, can the 512GB SSDbe replaced with the 1TB SSD?

Asked 5 years ago by ThisGuy.

• A:Answer Yes, on the HP Envy x360 model 15M-ED0023DX, an authorized service provider can upgrade the RAM to 16GB and the 512GB SSD can be replaced with a 1TB SSD.

  Answered 5 years ago by HP Team

  
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