Questions & Answers

Name: HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane - Natural Silver
Brand: HP
SKU: 6403437
Price: 799.99 USD
Rating: 4.5 (2798 reviews)

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane - Natural Silver

Model:: 15M-ED0023DX; |
SKU:: 6403437

User rating, 4.5 out of 5 stars with 2798 reviews.

Highly rated by customers for:

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Questioncan I connect an extra monitor to this laptop?
Asked 5 years ago by Angelo.
- Answer Yes, you can connect a monitor to the HDMI port on this laptop. The monitor would also need a HDMI port.
  Answered 5 years ago by HP Team
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QuestionI'm noticed there is no wifi input. So, if you are paying for a high speed download from your provider, how good is the wifi in this unit?
Asked 5 years ago by Anonymous.
- Answer You should get excellent performance with your WiFi connection. The computer has built in WiFi 6 (that's the newest standard right now) and is capable of connecting on either the 2.4 GHz or 5 GHz WiFi band.
  Answered 5 years ago by HP Team
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QuestionIs the Ram expandable and if so, what can this be expanded too?
Asked 5 years ago by Ed.
- Answer The RAM can not be upgraded on this model.
  Answered 5 years ago by HP Team
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QuestionHow long is the battery life
Asked 5 years ago by Patty1945.
- Answer The estimated battery life of this laptop is 12 hours and 30 minutes.
  Answered 5 years ago by HP Team
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QuestionAny recommendations for the best USB-C to Gigabit Ethernet adapter for this laptop? I bought a UNI adapter and it quit working after the latest Windows 10 update.... Thanks for any info!
Asked 5 years ago by Dave.
- Answer Something like this Belkin hub with Gigabit Ethernet port should last.
  Answered 5 years ago by HP Team
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QuestionBrought a new HP '15M-ED0023DX' but it seems to have WiFi connection problem. It frequently looses the WiFi connection over both 2.4GHz and 5GHz signals. I thought to connect with my LAN but there is no slot to put RJ11 cable in this machine. Any help pls
Asked 5 years ago by Amit.
- Answer Thanks HP team for the answer but I brought a new machine which started showing WiFi connectivity issue on Day 1. Using an alternative method is not a good choice for a brand new machine. Any help further over this will be appreciated.
  Answered 5 years ago by Amit
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QuestionHow does the warranty work if need to return. Have read about a noisy fan.
Asked 5 years ago by tarheel.
- Answer This will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf
  Answered 5 years ago by HP Team
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QuestionWhat is the USB Port with sleep and charge and how do you plug into it, its not deep enough?
Asked 5 years ago by Debbie.
- Answer Hi Debbie, this laptop has two ports that support sleep and charge. The USB Type C port on the left side of the laptop and the full size USB port on the right side of the laptop. The sleep and charge ports have the lightning bolt symbol next to them.
  Answered 5 years ago by HP Team
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QuestionDoes this model work with the Wacom ink plus stylus pen?
Asked 5 years ago by Anonymous.
- Answer The HP Envy x360 model 15M-ED0023DX will work with the HP Rechargeable MPP 2.0 Tilt Pen.
  Answered 5 years ago by HP Team
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QuestionHow can I hide the favorites bar in Microsoft edge internet browser? The option to hide is greyed out in the settings....won't let me turn it to off. What's a way around this?
Asked 5 years ago by ld797.
- Answer Contacting the Microsoft support team would be the best and fastest way to get this question answered.
  Answered 5 years ago by HP Team
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QuestionWhat is the factory battery life.
Asked 5 years ago by Neil.
- Answer The battery life for the Envy x360 is up to 12 hours. Battery life will vary depending on various factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage.
  Answered 5 years ago by HP Team
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QuestionWill I be able to upgrade the ram in the future to 16gb or even 32 gb? Or does the motherboard max out at the preinstalled 12 gb of ram?
Asked 5 years ago by Rafael.
- Answer An authorized service provider can upgrade the memory.
  Answered 5 years ago by HP Team
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QuestionWhat is the mAh rating of the battery?
Asked 5 years ago by LaptopGuy.
- Answer The battery power rating is 3-cell, 51 Wh Li-ion polymer. If you assume 14.4 volts that equals 3.5Ah or 3500mAh.
  Answered 5 years ago by HP Team
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QuestionDoes this laptop have a Microsoft Precision Touchpad or the Synaptics Touchpad?
Asked 5 years ago by JeanY.
- Answer Sorry but the specs say HP Imagepad with multi-touch gesture support.
  Answered 5 years ago by HP Team
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QuestionCan a dedicated graphics card like a NVIDIA GeForce MX330 be installed in this unit to replace the internal iris+ graphics card?
Asked 5 years ago by JGWEWE.
- Answer It comes with one year of Office 365, which includes Word, for free
  Answered 5 years ago by HP Team
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QuestionGood for working remotely?
Asked 5 years ago by Cali.
- Answer Hi Cali, this HP Envy laptop weighs 4.23 lbs or 1.92 kg.
  Answered 5 years ago by HP Team
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Questions & Answers

HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane - Natural Silver

Q: Questioncan I connect an extra monitor to this laptop?

Q: QuestionI'm noticed there is no wifi input. So, if you are paying for a high speed download from your provider, how good is the wifi in this unit?

Q: QuestionIs the Ram expandable and if so, what can this be expanded too?

Q: QuestionHow long is the battery life

Q: QuestionAny recommendations for the best USB-C to Gigabit Ethernet adapter for this laptop? I bought a UNI adapter and it quit working after the latest Windows 10 update.... Thanks for any info!

Q: QuestionBrought a new HP '15M-ED0023DX' but it seems to have WiFi connection problem. It frequently looses the WiFi connection over both 2.4GHz and 5GHz signals. I thought to connect with my LAN but there is no slot to put RJ11 cable in this machine. Any help pls

Q: QuestionHow does the warranty work if need to return. Have read about a noisy fan.

Q: QuestionWhat is the USB Port with sleep and charge and how do you plug into it, its not deep enough?

Q: QuestionDoes this model work with the Wacom ink plus stylus pen?

Q: QuestionHow can I hide the favorites bar in Microsoft edge internet browser? The option to hide is greyed out in the settings....won't let me turn it to off. What's a way around this?

Q: QuestionWhat is the factory battery life.

Q: QuestionWill I be able to upgrade the ram in the future to 16gb or even 32 gb? Or does the motherboard max out at the preinstalled 12 gb of ram?

Q: QuestionWhat is the mAh rating of the battery?

Q: QuestionDoes this laptop have a Microsoft Precision Touchpad or the Synaptics Touchpad?

Q: QuestionCan a dedicated graphics card like a NVIDIA GeForce MX330 be installed in this unit to replace the internal iris+ graphics card?

Q: QuestionGood for working remotely?

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Questioncan I connect an extra monitor to this laptop?

QuestionI'm noticed there is no wifi input. So, if you are paying for a high speed download from your provider, how good is the wifi in this unit?

QuestionIs the Ram expandable and if so, what can this be expanded too?

QuestionHow long is the battery life

QuestionAny recommendations for the best USB-C to Gigabit Ethernet adapter for this laptop? I bought a UNI adapter and it quit working after the latest Windows 10 update.... Thanks for any info!

QuestionBrought a new HP '15M-ED0023DX' but it seems to have WiFi connection problem. It frequently looses the WiFi connection over both 2.4GHz and 5GHz signals. I thought to connect with my LAN but there is no slot to put RJ11 cable in this machine. Any help pls

QuestionHow does the warranty work if need to return. Have read about a noisy fan.

QuestionWhat is the USB Port with sleep and charge and how do you plug into it, its not deep enough?

QuestionDoes this model work with the Wacom ink plus stylus pen?

QuestionHow can I hide the favorites bar in Microsoft edge internet browser? The option to hide is greyed out in the settings....won't let me turn it to off. What's a way around this?

QuestionWhat is the factory battery life.

QuestionWill I be able to upgrade the ram in the future to 16gb or even 32 gb? Or does the motherboard max out at the preinstalled 12 gb of ram?

QuestionWhat is the mAh rating of the battery?

QuestionDoes this laptop have a Microsoft Precision Touchpad or the Synaptics Touchpad?

QuestionCan a dedicated graphics card like a NVIDIA GeForce MX330 be installed in this unit to replace the internal iris+ graphics card?

QuestionGood for working remotely?