Questions & Answers

Q: Questioncan I use port C to charge the computer?

Asked 4 years ago by Destret.

• A:Answer No, you cannot. HP laptops with a barrel shaped charging port can only use that port for charging. The USB ports can charge other devices.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the Operating System for the HP Envyx360 2 in 1 Touch Screen Laptop?

Asked 4 years ago by Ring.

• A:Answer Its Windows 10 Home - 64 bit

  Answered 4 years ago by YugankVerified Purchase

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Q: QuestionDoes this come with tech support and what kind of warranty?

Asked 4 years ago by Busylady.

• A:Answer This model will come with a one-year manufacturer's warranty for the hardware and 90-day phone tech support for the software. This does not cover accidental damage or damage as a result of a power outage/surge. For further details, this link covers the Warranty and Support guidelines: http://h10032.www1.hp.com/ctg/Manual/c00747726.pdf

  Answered 4 years ago by HP Team

  
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Q: QuestionHow many MP is the camera?

Asked 4 years ago by DACMAN.

• A:Answer I think it’s 8 MP. Not bad but not great.

  Answered 4 years ago by isabellalmVerified Purchase

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Q: QuestionWhat pen or stylus supports this computer?

Asked 4 years ago by Dru.

• A:Answer We bought the Wacom - Bamboo Ink Smart Stylus for Windows. Works great!

  I would recommend:

  • 

    Wacom - Bamboo Ink Smart Stylus for Windows Ink; 2nd Generation - Gray

    User rating, 4.33 out of 5 stars with 3177 reviews.

    (3,177)

  Answered 4 years ago by QCArea

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Q: QuestionI saw ones that do not come with numeric pad. Is it fake?

Asked 4 years ago by Sue1.

• A:Answer This laptop does have a 10 keypad.

  Answered 4 years ago by HP Team

  
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Q: QuestionMy software requires "DirectX 9 compatible video card with a minimum of 256 MB video RAM," and "A Windows compatible sound card for audio recording at 8KHz, 16-bit." Does this laptop meet those requirements?

Asked 4 years ago by SherW.

• A:Answer Thanks for your question. Yes this laptop meets these requirements.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs this Windows Home or Pro?

Asked 4 years ago by Snooks.

• A:Answer This laptop comes with Windows 10 Home.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow long do the cyber week laptop sales that are going on right now last? HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Thank you for your time and information and happy holidays to you,

Asked 4 years ago by Buyer111.

Q: QuestionCan able to upgrade the ram on my laptop in feature .?

Asked 4 years ago by Anonymous.

• A:Answer Thanks for your question! Yes, you can upgrade the RAM.

  Answered 4 years ago by HP Team

  
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Q: Questioncan the touchpad be EASILY disabled ?

Asked 4 years ago by Mayor.

• A:Answer You can disable the touchpad in the Windows settings.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes it have a backlit keyboard

Asked 4 years ago by Babs.

• A:Answer This model does not have a back-lit keyboard.

  Answered 4 years ago by MissAnneVerified Purchase

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Q: QuestionIs the Windows 10 home the most common operating system for use to do College online courses?

Asked 4 years ago by Susan.

• A:Answer Windows 10 Home is the most common version of Windows 10. It will work great for college.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes it have a backlit keyboard?

Asked 4 years ago by Marcoritas.

• A:Answer This model does have a backlit keyboard.

  Answered 4 years ago by HP Team

  
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Q: QuestionI don’t see a camera listed as a feature. Does this model include a camera?

Asked 4 years ago by Oliver12.

• A:Answer Yes, this laptop has a camera.

  Answered 4 years ago by HP Team

  
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Q: QuestionIs there a slot within the HP ENVY x360 Convertible 15-ed0023dx that allows for an HDD to be added as an upgrade or increase storage to say, 2TB?

Asked 4 years ago by Nii.

• A:Answer Unfortunately, there isn't a free drive bay or m.2 slot on the motherboard. To upgrade the storage, you'd need to remove the existing drive and replace it with a higher capacity unit.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow long is the battery life

Asked 4 years ago by Lindy.

• A:Answer This laptop has an estimated battery life of 12 hours and 30 minutes.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan a better graphics card be added to this laptop?

Asked 4 years ago by manny.

• A:Answer The graphics card can not be changed on this laptop.

  Answered 4 years ago by HP Team

  
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Q: Questiondoes this have a backlite keyboard

Asked 4 years ago by knarf.

• A:Answer Yes, this laptop has a backlit keyboard.

  Answered 4 years ago by HP Team

  
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