Questions & Answers

Q: Questionhow long does the geek squad warrenty last? (assuming this product does come with warrenty)

Asked 12 years ago by abbey.

• A:Answer 90 days, through the manufacturer. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 12 years ago by spex

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Q: QuestionWarranty LimitsDoes the Geek Squad has a limit of warranty on this product?. If I needed to fix some problem (inside the warranty terms) would it have to be in a limited period of time, or this product has a unlimited warranty cover?.

Asked 12 years ago by Maurorhs.

Q: QuestionCan i get bluetooth to work on this device?

Asked 12 years ago by taichi.

• A:Answer This HP PC does not have Bluetooth connectivity standard

  Answered 12 years ago by HP Team

  
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Q: Questionis this a touch screen

Asked 12 years ago by bizob.

• A:Answer This HP PC has a 15.6-inch diagonal HD BrightView LED-backlit display (1366x768) that is not touch.

  Answered 12 years ago by HP Team

  
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Q: QuestionIs this laptop a 16-bit processor or a 32-bit processor?Is this laptop a 16-bit processor or a 32-bit processor?

Asked 12 years ago by Anonymous.

• A:Answer This HP PC comes standard with a Intel Core i5-3230M Processor and supports a 64-bit instruction set.

  Answered 12 years ago by HP Team

  
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Q: QuestionIs the RAM expandable to 16gb?

Asked 12 years ago by X.

• A:Answer No, it is only able to handle 8GB RAM. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 12 years ago by spex

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Q: QuestionDoes this come with any kind of warranty? Or can an extended warranty be purchased?

Asked 12 years ago by cj.

• A:Answer Yes it comes with a Geek Squad warranty which if you have any problems (which you won't since it is HP) they will fix it for you for free. Unless you have some extremely major problem.

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Q: QuestionIs this Envy just as good as buying it new at a lower price? Or is there a ris of broken components and less performance?I am looking at buying a HP Envy for a cheaper price than a brand new one and I was wondering if its worth the amount of money. I would also like to know if its just as good as a new one and whether it gives the same performance without a risk of broken components that refurbished products have.

Asked 12 years ago by Anonymous.

• A:Answer All Geek Squad Certified refurbished products are like new. Best Buy Mobile and Connectivity Specialist, Kraig

  Answered 12 years ago by spex

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