“What about returns? If it just turns out to be not what we need can it be returned? To the local store? Refund or store credit? Re-stocking fee? And is there any kind of warranty with it at all?”
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Our return/exchange policy is 15 days from day of purchase/delivery, and we no longer have a restocking fee. You should be able to return the laptop to a Best Buy store for a full refund within 15 days. This laptop does come with a limited 1 year warranty. http://www.geeksquad.com/certified-refurbished.aspx#_tab3 Thanks!
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