Questions & Answers

21 Questions & 34 Answers
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  • Question
    Are you able to print/feed multiple envelopes with this printer, as opposed to one at a time?   (2 Answers)

    By Karin April 18, 2016.

    Answers
    • Best 
      Answer

      You can load 4-6 envelopes in "Tray 1", which is the fold out tray, or 10 envelops in Tray 2.

      By Anonymous September 25, 2016.

    • Question
      Can this printer print with only the black cartridge having ink ?   (1 Answer)

      By AT39 August 19, 2016.

      Answers
      • Best 
        Answer

        Good question. This printer cannot run with only the black toner inside. It needs all 4 toners to print. I hope this helps.

        By HP Team August 19, 2016.

        • HP Representative
    • Question
      What is the difference between this printer and the m477fnw? I am having a hard time figuring out what the difference is between the two that justifies the $50 price difference.   (3 Answers)

      By ChrisCush June 27, 2016.

      Answers
      • Best 
        Answer

        Well, I learned the hard way. The M477fdw does duplex printing and WILL NOT do LAN wireless printing from your computer. You must use an Ethernet cable. However, you CAN print wireless by installing a mobile APP. This printer DOES duplex printing automatically. The M477fnw DOES not do duplex printing (two-sided printing) automatically, however, you can do it manually and this printer is a LAN wireless printer, or you can use a mobile APP or the good old Ethernet cable. So choose what is important to you?

        By Marie June 28, 2016.

      • Question
        Does this printer scan double sided documents all at once?   (3 Answers)

        By Anonymous October 19, 2016.

        Answers
        • Best 
          Answer

          No, it is only capable of scanning one side. Manual reversing of the scanned item is necessary.

          By TNStud December 23, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does it work with windows 10?   (3 Answers)

        By Rudy May 7, 2017.

        Answers
        • Best 
          Answer

          I just installed this printer on my Windows 10. No problems getting it set up or to work on any of my programs.

          By Missy May 17, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can you scan and send documents directly to your email from this printer?   (2 Answers)

        By Costa December 14, 2016.

        Answers
        • Best 
          Answer

          Yes.

          By Pops May 6, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Can I use 65lb postcard paper from the regular 250 page capacity tray or do I have to use the document feeder?   (1 Answer)

        By NT July 6, 2016.

        Answers
        • Best 
          Answer

          The HP Web site states that the 477 series can handle a maximum paper weight of 47 lb, through Tray 1 (the fold-out tray) and only if duplexing is not used. If duplexing then the max weight is 43 lb. You can not print using the document feeder; that is only for scanning of documents.

          By Anonymous September 25, 2016.

        • Question
          Does this HP Laser Jet pro Mfp M 477 fdn printer do 11x 17 paper also ?   (3 Answers)

          By homeoffice January 15, 2017.

          Answers
          • Best 
            Answer

            No, The HP Laser Jet Pro MFP M477FDN does not have an option to print on 11x17 Paper. It does however print 8.5x14 Legal Sized paper.

            By BobD January 16, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          what is the height and width   (1 Answer)

          By wrstpinned April 28, 2016.

          Answers
          • Best 
            Answer

            The height is 16.3 inches and the width is 16.8 inches.

            By CommunityAnswer April 28, 2016.

          • Question
            The information supplied says that the printer comes with 4 x pre-installed toner cartridges. Are the cartridges standard-yield or the reduced-yield that usually come with new printers?   (0 Answers)

            By RFS July 17, 2017.

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