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Hi! Fabiola, you have a great printer congrats. To fix that problem you must go to "start menu" then "devices and printer", double click on your printer, and it will give you a window that you can adjust anything, I hoep this help you, have a great one. Ernesto Zanabria
Sorry, there was a problem. Please try again later.If you go into your control panel and click on your printer it will show you what is in the pool to be printed . if you click in each line the option comes up to cancel or try again . you should be able to cancel from there .
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