“Hi I have an officejet 6968 that works perfectly. Last week a sheet of paper got stuck and I managed to take almost the whole page but the right and left corners. The printer seems to me is one piece and I cannot take the pieces of paper. what to do?”

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• You can remove the internal partition with the handle to get access to paper jams.

  Answered by HP Team 6 years ago

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• On the back of the printer remove the panel, use the rollers on each side to spin the paper out. Un-plug and power on, should clear it.

  Answered by Anonymous 6 years ago

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