“We are having problems setting up the printer. It will not print all the time? Where can I find the best instruction to set it up?”
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If it's the HP OfficePro 6978, save yourself a lot of headaches and just take it back (if you're still in your return window!!). I just posted a review about mine and I had the exact problems...It printed just fine when I set it up, but less than 2 weeks later it wouldn't print. I thought I got it fixed last night and today it won't print again. My return window closed yesterday. The store will be hearing about that!
Sorry, there was a problem. Please try again later.Hello. Thanks for your question. You can setup the printer by going to https://123.hp.com/setup If you have a Windows computer, you can diagnose the issue with the HP Print and Scan Doctor. If you have a Mac computer, you can further assistance by visiting https://support.hp.com
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