I saw a review that said this printer wouldn’t print black if a color cartridge was empty. I currently have a 6500 A Plus and that isn’t the case. Looking to upgrade but wouldn’t like that restriction on my new printer. Thanks! null

Question

B1953 · Accepted Answer

yes it will print black if a color cartridge is empty i do it all the time on mine

HP Team · Answer

Thank you for your question! The 6500A printer should have also had a restriction if the printer ran out of ink. This is needed because the printhead on the printers need a continuous supply of ink otherwise it risks the printhead drying out and becoming permanently damaged. Fortunately HP does make some printers which have the printheads built onto the cartridge. This means that you can remove an ink cartridge that is empty and the printer will continue to print. There are a lot of these models, too many to list here but if you are looking for something similar to the OfficeJet 6500 I would look at the OfficeJet 5255. Also a new change since your last printer is the HP Instant Ink program. Be sure to check that out as well as you will not have to ever worry about buying ink ever again while saving up to 50% on what you would have normally paid for ink.

Answered by HP Team 7 years ago

Hoss · Answer

Will not print if black is empty

Eastorlando · Answer

That is true but so it is with many printers available on the market

“I saw a review that said this printer wouldn’t print black if a color cartridge was empty. I currently have a 6500 A Plus and that isn’t the case. Looking to upgrade but wouldn’t like that restriction on my new printer. Thanks!”

1-4 of 4 Answers