A:Answer I'm not sure I understand exactly what you're saying. If you're talking about inserting black paper in the feeder on the top, that's not where the blank paper goes-it goes in the tray at the bottom of the printer. If you're inserting a printed document face up in the document feeder to make a copy, you need to use the screen on the printer to tell it to copy. If it's something else, your best option is to contact the HP Support team so they can troubleshoot the issue.
