“Does the screen turn off when the printer goes to sleep? Does it matter if you connect it to your network using Cat6 cable or wireless? I got one and it looks like it never sleeps.. power saver set to 5 min and connected via Cat6...”
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We purchased our printer about 2 months ago and have been completely satisfied with it. Our unit is connected via wifi. When it times out the screen goes to sleep (we have not adjusted any of the settings).
Sorry, there was a problem. Please try again later.Thank you for asking your question! The screen should turn off when the printer goes to sleep. If it is not going to sleep then I would wonder if it is constantly receiving information through the networked connection. I would reach out to HP Support at 800-HP-Invent to troubleshoot what is going on to make sure everything is in good order.
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