“Hi, Looking at upgrading the memory for this to the max (32GB). I am wondering if (2 x Crucial 16GB DDR4-3200 SODIMM) is compatible with the current build and if I need to unlock this or if I can directly replace the old memory cards? Best NK”

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• Yes, you should be able to simply remove the old memory and insert the new. However, it is relatively major computer surgery (you'll need to remove several components to get to the RAM), so unless you're experienced working on laptops, your best option would be to have someone who's familiar with the process do the work. The Geek Squad at your local Best Buy would be a good choice.

  Answered by HP Team 3 years ago

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• Just replace it and it'll work. Do not get the Ballistix line if you want 3200 MHz. This does not allow XMP profiles.

  Answered by Anonymous 3 years ago

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