Questions & Answers

Q: QuestionWhich processor is used in this HP laptop?

• A:Answer This HP laptop is equipped with an AMD Ryzen AI 5 340 processor.

Q: QuestionWhat is the screen size of the HP laptop?

• A:Answer The HP laptop has a 16-inch 2K touchscreen display.

Q: QuestionWhat type of audio technology does this HP laptop use?

• A:Answer This HP laptop utilizes DTS:X Ultra Technology for a 3D sound experience.

Q: QuestionHow much storage does the HP OmniBook X Flip have?

• A:Answer The HP OmniBook X Flip comes with a 512GB Solid State Drive (SSD).

Q: QuestionWhat kind of graphics card does the HP OmniBook have?

• A:Answer The HP OmniBook includes AMD Radeon 840M Graphics.

Q: QuestionWhat is the battery life of this HP laptop?

• A:Answer This HP laptop offers up to 21 hours of video playback battery life.

Q: QuestionHow do I turn on the backlit keyboard?

Asked 3 months ago by Muddy.

• A:Answer Make sure Function key is off and press F5 key.

  Answered 3 months ago by Smokey

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Q: QuestionUp to how much RAM and SSD can this be upgraded to? What are the specs for each?

Asked 3 months ago by dcmm.

• A:Answer The RAM is NOT Upgradable and the SSD is Upgradable

  Answered 3 months ago by OmT1Verified Purchase

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Q: Questioncan i attach a mouse to this computer

Asked 6 months ago by vj.

• A:Answer Hello. Thank you for asking. The HP 16-ar0013dx OmniBook X Flip laptop computer supports wired USB and wireless mice. Many compatible mice are available at Best Buy.

  Answered 6 months ago by HP Team

  
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Q: QuestionDoes this computer support Windows Hello facial recognition? Model: 16-ar0013dxSKU: 6613869

Asked 3 weeks ago by Mattd3.

• A:Answer Yes it does

  Answered 3 weeks ago by TerenceDVerified Purchase

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Q: QuestionHow many terabytes?

Asked 3 weeks ago by Anonymous.

• A:Answer 512 GB SSD with this model

  Answered 3 weeks ago by Anonymous

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Q: QuestionCan I play gta RP smoothly with it??

Asked 2 months ago by Remy.

• A:Answer Possibly? It is okay for easy games like Webkinz, but if you're using a lot of mods or playing on a heavy server, just be warned that you might experience some lag or slower loading times. I would get the 17-inch non-flip omnibook if you're looking for something adjacent to a gaming laptop without the price. The AMD Ryzen AI 5 is so new that there's not a lot of information about how it competes in the gaming scene.

  Answered 2 months ago by Camden

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Q: QuestionDoes this laptop have upgradable storage?

Asked 3 months ago by Eric.

• A:Answer This laptop on my has a single slot for an m.2 nvme drive. You could upgrade to a larger drive in that slot, but you would need to clone and expand the original drive to do so.

  Answered 1 month ago by Anonymous

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Q: QuestionIs this computer compatible with blackboard for college online courses?

Asked 4 months ago by NancyR.

• A:Answer Yes, all modern Windows laptops are able to run BlackBoard including this one.

  Answered 3 months ago by Anonymous

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Q: QuestionDoes it come with Microsoft Word and excel?

Asked 6 months ago by Pavan.

• A:Answer Pavan, thank you for your question about this HP OmniBook! It has a 30-day trial of Microsoft 365 on it. You can purchase a full subscription or a one-time Microsoft Office Activation license from Best Buy. They include Word and Excel.

  Answered 6 months ago by HP Team

  
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Q: QuestionCan RAM be extended

Asked 6 months ago by SomS.

• A:Answer Sunny, thank you for your question about this HP OmniBook! The RAM is not upgradable. Additionally, Best Buy offers the 32GB model of this.

  Answered 6 months ago by HP Team

  
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Q: QuestionIn the space for the folder path and files a the message x Error appears before the folder/file list. It says a sync error to outlook classic. The 2 arrows indicate that syncing is in process, but it has been like this for a few days.

Asked 3 days ago by Anonymous.

• A:Answer It sounds like Outlook is stuck in a continuous sync state, which usually happens due to corrupted cache, connection issues, or a problem with the OST file. Here are some steps you can try to resolve it: ✅ 1. Restart Outlook and Your Device Close Outlook completely (check Task Manager to ensure it’s not running in the background). Restart your computer and reopen Outlook. ✅ 2. Check Internet Connection Make sure you have a stable network connection. A weak or intermittent connection can cause sync delays. ✅ 3. Clear Offline Cache In Outlook Classic: Go to File > Account Settings > Account Settings. Select your account and click Change. Disable Use Cached Exchange Mode, restart Outlook, then re-enable it. This refreshes the OST file. ✅ 4. Repair the OST File Close Outlook. Navigate to: C:\Users\<YourUsername>\AppData\Local\Microsoft\Outlook Find the .ost file and rename it (e.g., old.ost). Restart Outlook; it will create a new OST file and resync. ✅ 5. Use Inbox Repair Tool Run SCANPST.EXE (found in your Office installation folder). Select your OST file and repair it. ✅ 6. Check Add-ins Disable unnecessary add-ins: File > Options > Add-ins > Manage COM Add-ins > Go Uncheck any non-essential add-ins and restart Outlook. ✅ 7. Update Outlook Ensure you have the latest updates installed via File > Office Account > Update Options. If these steps don’t resolve the issue, the next option is to create a new Outlook profile or check if your mailbox is oversized, which can also cause sync problems. Hope this helps you. If it continues or these steps are too difficult, then I would suggest going to Microsoft.com and choose support. You can chat with the Microsoft bot and can ask to be transferred to a real person. If you have a subscription Microsoft 365 then your support will be free. Merry Christmas John A.

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  Answered 6 hours ago by jwakers23Verified Purchase

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Q: QuestionIs this good for a begiu3d printer?

Asked 1 week ago by Anonymous.

This question was asked about the related product: HP - OmniBook X Flip 2-in-1 - Copilot+ PC - 16" 2K Touch-Screen Laptop - AMD Ryzen AI 5 340 2025 - 16GB Memory - 512GB SSD - Meteor Silver

• A:Answer Yes

  Answered 1 day ago by BillyG

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Q: QuestionMy sound quality is not very good. Is there anything I can do to make it better?

Asked 1 week ago by Ble226.

This question was asked about the related product: HP - OmniBook X Flip 2-in-1 - Copilot+ PC - 16" 2K Touch-Screen Laptop - AMD Ryzen AI 5 340 2025 - 16GB Memory - 512GB SSD - Meteor Silver

• A:Answer Go to the HP support section on their website, download and install the latest audio drivers. See if that improves things. The sound quality on mine is pretty good for a 16" laptop. You can always add external USB or Bluetooth speakers if you want to increase the quality above the internal speakers.

  Answered 1 day ago by Jeff

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