Questions & Answers

Q: Questionis there a warranty and how long is it and what does it cover

Asked 4 months ago by Karen.

Q: QuestionThis laptop will be good to play online games?

Asked 4 months ago by Gaming.

• A:Answer The laptop has the same core setup as the MSI Claw 8AI+, so it will be able to game between 800P and 1080P, but how well will depend on the title. If you’re looking at esports titles like Roblox, Marvel Rivals, Rocket League, or Fortnite, then it should handle those without issue.

  Answered 4 months ago by Realist

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Q: QuestionI have been looking for a hardshell case for my laptop for protection in case it gets dropped. Where can I find one? I see them for the MacBook but not the HP.

Asked 6 months ago by Hardshellcase.

• A:Answer They don’t make them for PC, because there are too many models. You might be able to 3D print something, but I doubt you will find one at retail.

  Answered 4 months ago by Realist

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Q: QuestionWhat is the refresh rate for this laptop's display?

Asked 6 months ago by Anonymous.

Q: QuestionDoes this have detached keyboard

Asked 7 months ago by Anonymous.

• A:Answer no

  Answered 6 months ago by JonnieWVerified Purchase

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Q: QuestionDoes this laptop have a place for a cable lock? I don't see one.

Asked 7 months ago by Limey.

Q: QuestionCan this laptop be upgraded to Windows 11 pro?

Asked 7 months ago by Xwayne.

• A:Answer Anything running Windows 11 should support the in place upgrade by purchasing the key.

  Answered 4 months ago by Realist

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Q: QuestionCan I transfer my MacBook files easily?

Asked 7 months ago by Lis.

• A:Answer Yes you can. Sync all your files to iCloud as well as your bookmarks, photos, and passwords. Install iCloud from the Microsoft store and sign in to have your files synched. Next, Install the passwords and bookmarks extension in edge and sign in with your Apple ID. Once this is done you will have all your photos, files, passwords, and bookmarks.

  Answered 4 months ago by Realist

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Q: QuestionIs it compatible with my iPhone?

Asked 7 months ago by Lis.

• A:Answer This is kind of an awkward question as it is very ambiguous. However, here’s what I can say. The Windows phone app will allow phone calls and text messages to be sent when connected with your iPhone. The limitations are that this is only basic text messages as SMS, so attachments and images cannot be sent this way.

  Answered 4 months ago by Realist

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Q: QuestionCan this hp be upgraded to Windows 11 Pro

Asked 7 months ago by chrisg.

• A:Answer Yes

  Answered 7 months ago by AnonymousVerified Purchase

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Q: Questiondoes is have a camera?

Asked 7 months ago by lisa.

• A:Answer Yes it features and IR camera.

  Answered 4 months ago by Realist

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Q: QuestionWill I be able to download my pictures from a Samsung Galaxy 22phone to this Laptop Plus print out documents to my EPSON ET-2800. Thanks

Asked 7 months ago by Shirley.

• A:Answer Yes. Use windows link on android and windows 11

  Answered 7 months ago by Mj714Verified Purchase

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Q: QuestionIs this laptop capable of running Sketchup and or Fusion 360 efficiently?

Asked 7 months ago by charlie.

• A:Answer Hi Charlie, First off I don't own this laptop yet but thinking of getting one. To answer your question yes it's more than capable of running Sketchup or Fusion. The processor is an Intel Core Ultra 7 with 32 GB Ram more than enough power to handle these programs. The internal graphics card is an Intel Arc with 8GB of ram which will be more than adequate for you working with them.

  Answered 7 months ago by JamesJ

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Q: QuestionDoes the laptop allow for fingerprint recognition?

Asked 7 months ago by Dan.

• A:Answer No, only facial recognition.

  Answered 4 months ago by Realist

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Q: QuestionDoes this laptop have a Numeric Keypad?

Asked 8 months ago by Sherry.

• A:Answer No, it's basically the typewriter format with the special app keys.

  Answered 8 months ago by BarbaraVerified Purchase

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Q: Questiondoes the computer allow for hello facial recognition

Asked 9 months ago by Margo.

• A:Answer Yes it does

  Answered 8 months ago by AngelusVerified Purchase

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Q: QuestionIs the processor ultra 5 or ultra 7? The title says ultra 5 but the specs say ultra 7.

Asked 9 months ago by rradi.

• A:Answer Thank you for your question. This model does indeed have the Intel Core Ultra 7 258V CPU. The Best Buy title is incorrect. Sorry about that.

  Answered 9 months ago by HP Team

  
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Q: Questionwhat is the stylus item number for this computer?

Asked 10 months ago by AC.

• A:Answer Thanks for your question. You can use any MPP 2.0 Stylus pen witht his model.

  Answered 10 months ago by HP Team

  
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