Questions & Answers

Q: QuestionHow does the audio adapt in different listening environments?

• A:Answer The computer uses Adaptive Audio technology, which automatically adjusts the sound based on your position in the room for a consistent surround sound experience.

Q: QuestionWhat kind of display does this HP computer have?

• A:Answer This computer features a 27-inch 4K Ultra HD IPS display with a resolution of 3840 x 2160.

Q: QuestionWhat type of RAM does this HP computer have?

• A:Answer This HP computer comes equipped with 16GB of LPDDR5x RAM.

Q: QuestionWhat is the processor speed of this computer?

• A:Answer This computer has a CPU boost clock frequency of 4.8 gigahertz.

Q: QuestionDoes this computer include a keyboard and mouse?

• A:Answer Yes, this computer comes with an HP meteor silver wireless keyboard and mouse combo.

Q: QuestionWhat version of Bluetooth is this computer equipped with?

• A:Answer This computer is equipped with Bluetooth 5.4.

Q: QuestionWill Best Buy transfer the data from the my old computer to the new computer?

Asked 9 months ago by ReyL.

• A:Answer Yes, my old computer blew out, and I had to purchase a new one. Best Buy Geek Squad did everything for me. I went to pick up my new computer, fully loaded, within 24 hours. Then they patiently explained everything to me and had me test it out before leaving the store.

  Answered 9 months ago by CindyVerified Purchase

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Q: QuestionThe only one available with 4K UHD is the 32" one. Can someone clarify if this 27" indeed is 4K? Even HP's website doesn't mention 4K on the 27" version.

Asked 6 months ago by cjs33139.

• A:Answer 4K is a resolution standard defined by a horizontal pixel count of approximately 4,000 pixels, most commonly 3840 x 2160 for consumer displays (also known as Ultra HD or UHD) and 4096 x 2160 in professional digital cinema. This PC, which I own, is a 4k monitor with 3840 x 2160 resolution.

  Answered 6 months ago by astrodad1954Verified Purchase

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Q: QuestionCan i do a smart switch from my current HP Envy?

Asked 11 months ago by Lucky.

• A:Answer Yes

  Answered 11 months ago by OmairaLVerified Purchase

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Q: QuestionDoes this model come with an SD card reader?

Asked 5 days ago by June.

Q: QuestionWhat is the maximum and minimum screen height adjustment. I want to put it on a countertop with cupboards above.

Asked 1 week ago by Anonymous.

• A:Answer The Maximum height with the pop up camera is about 22 inches, you will want a little bit more space then that to be able to tilt the screen and use the camera. The Minimum height with the pop up camera is about 18.5".

  Answered 6 days ago by LaceyCVerified Purchase

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Q: QuestionDoes this computer have a headphone jack?

Asked 2 weeks ago by TammyM.

• A:Answer Yes on the back next to the power supply

  Answered 6 days ago by LaceyCVerified Purchase

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Q: QuestionCan this be upgraded to 32 MB RAM for purchase?

Asked 3 weeks ago by Mike.

Q: QuestionIs it possible to make this computer a touch screen, I need to be able to touch the screen and scroll or even do the things I need to do. Currently I am only using the keyboard and the mouse but I would love it to have touch enabled, can you let me know.

Asked 1 month ago by touchscreen.

• A:Answer It does not come with the ability to make it touchscreen on it's own, you would have to do the following. To make a non-touch desktop monitor interactive, the most effective methods are adding a hardware peripheral like the Neonode AirBar or replacing your monitor with a dedicated touchscreen display. These solutions use USB connections to simulate mouse input, bringing touch capability to Windows 10/11.

  Answered 6 days ago by LaceyCVerified Purchase

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Q: QuestionDoes this computer play DVD’s and CD’s?

Asked 3 months ago by Anonymous.

• A:Answer No.

  Answered 1 month ago by ss17Verified Purchase

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Q: QuestionSee 2 HDMI outputs. Any HDMI inputs?

Asked 3 months ago by soundstrue.

• A:Answer There is one HDMI Input and One HDMI Output right next to each other on the back of the monitor.

  Answered 6 days ago by LaceyCVerified Purchase

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Q: QuestionIs the RAM upgradable?

Asked 4 months ago by J.

Q: QuestionThe computer was purchased 4 months ago. The keyboard and mouse stopped working

Asked 4 months ago by Anonymous.

• A:Answer I had the same problem but all it needed was new batteries. An the oroblem went away

  Answered 1 month ago by KeyoniaEVerified Purchase

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Q: QuestionWhat is the height at the lowest screen adjustment

Asked 5 months ago by Steve.

• A:Answer About 18.5 inches with the camera pop up.

  Answered 6 days ago by LaceyCVerified Purchase

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