Questions & Answers
- Model:
- 14m-dy0013dx
- |
- SKU:
- 6451348
Highly rated by customers for: Touch screen, Price, Fast
Page Showing 1-20 of 66 questions
Q: QuestionIs there a recommended HP stylus to purchase for this laptop?
Asked by HappyHisensebuy.
- A:Answer Thanks for the question. This laptop the HP x360 14m-dy0013dx laptop will work with the HP stylus pen, the HP Tilt Pen, and the HP Rechargeable MPP 2.0 Tilt pen.
Answered by HP Team

Q: QuestionIs the Ram upgradable?
Asked by Newlaptop1.
- A:Answer The RAM can not be upgraded on this model.
Answered by HP Team

Q: QuestionDoes this laptop have Microsoft Pen Protocol (MPP)?
Asked by PenCurious.
- A:Answer Thanks for the question. Yes, it has MPP protocol. This laptop, the HP x360 14m-dy0013dx laptop will work with the HP stylus pen, the HP Tilt Pen, and the HP Rechargeable MPP 2.0 Tilt pen.
Answered by HP Team

Q: QuestionCan you connect Bluetooth earbuds to the laptop?
Asked by Destiny.
- A:Answer airpods and beats solo pro connected through bluetooth
Answered by Chaira
Q: QuestionHow or where do I go to download my apps?
Asked by Dell.
- A:Answer On this Pavilion Windows laptop, you will click on the Windows icon in the bottom left corner and then go to the Microsoft Store icon where you can download apps.
Answered by HP Team

Q: QuestionWhat is the life-span of the battery? It says Li-on "Polymer" versus just a regular Li-on". What is the difference?
Asked by AGCT.
- A:Answer Thank you for the question. The battery life for the Pavilion 4m-dy0013dx is up to 8 hours and thirty minutes. It supports fast charge - approximately 50% in 45 minutes. Battery life is dependent upon your settings. Factors that affect battery life include the brightness of the screen, an active WiFi connection, and if you are consuming media, in addition to the number of programs open - when more programs are open, it requires more power for the laptop to keep the programs running. Lithium-ion batteries offer the highest capacities at the lowest prices. Handy if you want an inexpensive phone that lasts more than a single day between charges. Li-ion’s drawbacks include a gradual self-discharge. A Li-polymer is safer than Li-ion, important in these days of super-fast charging technology. These batteries also have a very low self-discharge level, so won’t go flat when you’re not using them. However, this comes with a higher price tag, a shorter life-span, and a lower capacity density. The lightweight nature of lithium-polymer batteries results in an overall better energy density per kg.
Answered by HP Team

Q: QuestionCan you play sims 4 on it?
Asked by Anonymous.
- A:Answer Yes, you should have no problem running Sims 4 on this laptop.
Answered by HP Team

Q: QuestionONE REVIEW INDICATED THIS DID NOT HAVE BLUE TOOTH, BUT A HP REP INDICATED OTHERWISE. ASSUMING IT IS BLUE TOOTH ENABLED, WHAT VERSION OF BLUE TOOTH DOES THIS LAPTOP HAVE INSTALLED? THANKS.
Asked by JTWJR1951.
- A:Answer Hello. Thanks for your question. This HP Pavilion x360, 14m-dy0013dx, laptop has Bluetooth 5 combo installed. Here are some instructions on how to pair your devices to the Bluetooth on this laptop: https://bit.ly/3tuI4jw
Answered by HP Team

Q: Questionis prescriptions delivery free ?
Asked by Anonymous.
- A:Answer I'm not sure what you mean by "prescriptions delivery". If you meant "subscriptions" for software, those are typically not free. Depending on the package, you'll need to pay a monthly or yearly fee on those.
Answered by HP Team

Q: QuestionIs it built-in voice assistant?
Asked by Musadeq.
- A:Answer Hello. Thanks for your question. Yes, the Cortana voice assistant is available on this HP Pavilion x360 laptop. You also have the option to download the Alexa app onto this HP laptop.
Answered by HP Team

Q: QuestionIs it a backlit keyboard cause many reviews in YouTube shows that it is a backlit keyboard and can it be charged via USB C port??
Asked by Robin.
- A:Answer NO . NOT BACKLITE
Answered by Jeff
Q: QuestionCan you charge this laptop through the USB-C port?
Asked by Josh.
- A:Answer NOT RECOMMENDED .
Answered by Jeff
Q: QuestionIs this laptop compatible with USI pens?
Asked by Josh.
- A:Answer NO ,,, BUT IT FOLDS AND YOUR FINGER IS BETTER ON THE " NOW = PAD " THAN THE PEN YOU LEFT HOME ? !
Answered by Jeff
Q: QuestionWhat software programs are installed on this computer?
Asked by Jon.
- A:Answer MANY ... BUT ALWAYS - ALWAYS BUY NORTON / LIFE LOCK PROTECTION !!!!
Answered by Jeff
Q: Questioncolor gamut on this thing?
Asked by imro.
- A:Answer Hello. The display color gamut on this HP Pavilion 14" laptop is rated at 45% NTSC.
Answered by HP Team

Q: QuestionDoes this have a camera and microphone. I need those specifically for online class
Asked by Camera.
- A:Answer Yes there is a camera and microphone. I have even used my headphones that have a microphone attached during my meetings.
Answered by Anonymous
Q: QuestionCan this laptop be hooked up to multiple monitors?
Asked by Scott.
- A:Answer Yes, this laptop can connect with multiple screens, currently my wife uses it with the laptop screen and 3 additional monitors
Answered by JesusCadena
Q: QuestionWill I Be Able To Download Adobe Photoshop On This Laptop?
Asked by Destiny.
- A:Answer If it is perfect for Photoshop and if you buy the HP pen separately you can use it as a graphic design tablet and it is perfect I recommend it
Answered by JesusCadena
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