Questions & Answers

Name: HP - Pavilion 2-in-1 14" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver
Brand: HP
SKU: 6451348
Price: 501.99 USD
Rating: 4.6 (308 reviews)

HP - Pavilion 2-in-1 14" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

Model:: 14m-dy0013dx; |
SKU:: 6451348

User rating, 4.6 out of 5 stars with 308 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 66 questions

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QuestionWhat model/mfg wifi card is in this laptop. Because I heard the realtek wifi cards are defective. I just had to return a different model because of this problem.
Asked 4 years ago by holli2.
- Answer This model will use the Intel Wireless-AC 9461 module.
  Answered 4 years ago by HP Team
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QuestionI am wanting to get a laptop for my graduate studies. Would this be good for school? Also I wanted to upload all of my pictures on it. I have tons would it be good for that ? If not can you use an external hard drive to it for extra memory?
Asked 4 years ago by Ruth.
- Answer LIKE A SAID = IMMEDIATELY buy A mini- SIM card , plug it in & leave it in . YOUR MEMORIES SHOULD ALWAYS BE PLACED IN A '' WIRED '' EXTERNAL HARD DRIVE ... WHY ? Because you may wish to NOT pay Apple for their CLOUD in the future or 20 years later ALL systems may ( read that as WILL ) change. I am 74 years young and remember ... reel-to-reel ; casette tapes ; beta- mats ; VHS ; SONY mini- disc ; sony BIG disc ; floppy disc and when phones had a long wire !
  Answered 3 years ago by Jeff
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QuestionCan this Computer us a stylus pen?
Asked 4 years ago by Anonymous.
- Answer Yes just make sure comparable wit computer
  Answered 4 years ago by Hunter
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QuestionWould it be practical to download Adobe Suite with this amount of storage?
Asked 4 years ago by Abby.
- Answer Hi Abby, thank you for the question. You could download Adobe Suite to the cloud, or to a flash drive or SD card and access it from there. You could get an external hard drive, as another option. You may also be able to use Adobe Suite in an online version and not have to use much storage.
  Answered 4 years ago by HP Team
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QuestionDoes this include a mouse?
Asked 4 years ago by Mel.
- Answer Hello Mel. Thank you for your question. To confirm if this HP Pavilion x360 m Convertible 14m-dy0013dx includes a mouse, you may contact the retailer using the link below: ***https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001*** Thank you for choosing Intel!
  Answered 4 years ago by Intel team
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QuestionI have purchased this laptop and I am looking for a hard case. There are many laptops with this similar name. How and where can I find a case that fits this laptop?
Asked 4 years ago by Cindy.
- Answer Hi Cindy, thank you for the question. Cases have measurements - look for one from any manufacturer that will accept a 14" laptop.
  Answered 4 years ago by HP Team
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QuestionDoes it have both front and rear-facing cameras? I see a rear-facing camera mentioned, which I assume means it has both, but I wanted to know for sure.
Asked 4 years ago by Tim.
- Answer NO . JUST ONE ...but... remember its FOLDS to a FLAT PAD operation ! So do you need ANOTHER CAMERA ?
  Answered 3 years ago by Jeff
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QuestionThe speed is 3.7. Does that mean it is slow? I didn’t see anyone commenting about this.
Asked 4 years ago by MommaSue.
- Answer Thank you for the question. That's a respectable processor speed. A clock speed of 3.5 GHz to 4.0 GHz is generally considered a good clock speed for gaming. If you're not doing extensive or demanding gaming, it's more than adequate.
  Answered 2 years ago by HP Team
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QuestionIs the SSD upgradable? could I install one of 1 Gb? Thank you in advance!
Asked 4 years ago by Javier.
- Answer IF YOU NEED 1gb the HP PAVILION 14" ( un-like Apple ) has 6 plug=ins/ outs USE THEM !
  Answered 3 years ago by Jeff
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QuestionDoes it have a webcam?
Asked 4 years ago by COP.
- Answer Hi, thank you for the question. The HP 14m-dy0013dx laptop does have a built-in webcam.
  Answered 2 years ago by HP Team
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QuestionDoes this have an hdmi port? I'm looking for a laptop to connect a Nintendo switch to on occasion.
Asked 4 years ago by Brit.
- Answer Hi Brit! Yes, the HP Pavilion 14m-dy0013dx laptop has an HDMI port.
  Answered 2 years ago by HP Team
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QuestionOne of the reviews indicates that there is some safety feature that needed to be removed to run zoom? What is this? And is it difficult? I am looking at this for my kid to do online school and will probably need zoom. Thanks!
Asked 4 years ago by knittergirl.
- Answer Thank you for the question. We're not certain to what feature you refer, but it could be converting the operating system from Window 10 S mode (a secure, basic version) to Windows 10 Home (full version of Windows 10). This conversion is free and simple but non-reversible. We recommend that you review Zoom's system requirements.
  Answered 4 years ago by HP Team
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QuestionDoes this have microsoft word
Asked 4 years ago by Thess.
- Answer Yes
  Answered 4 years ago by Robyn
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QuestionIs the keyboard light up
Asked 4 years ago by Toni.
- Answer Hello! Thank you for your question, Toni! The HP Pavilion 2-in-1 laptop (14m-dy0013dx) does not have a backlit keyboard.
  Answered 4 years ago by HP Team
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QuestionCan Microsoft Office be added to this computer
Asked 4 years ago by Happy.
- Answer It is installed on the computer, you just need to purchase a license to use the programs. A yearly license.
  Answered 4 years ago by fuzzybpebble
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QuestionWhere can I get a hard shell cover for this?
Asked 4 years ago by Bird.
- Answer Hello, there are many ways to protect your device from panel protection sheets, to carrying cases, neoprene sleeves, and hard shell snap on covers. In the Best Buy search box type in hard shell covers and you will see the options available through Best Buy. Thank you for being an HP customer!
  Answered 4 years ago by HP Team
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Questiondoes it sopport wifi 5?
Asked 4 years ago by Anonymous.
- Answer Yes, this Pavilion laptop does support WiFi 5.
  Answered 4 years ago by HP Team
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QuestionIf I wanted this computer, can I do a trade-in for my old computer? If so, would the price be affected?
Asked 4 years ago by KC.
- Answer Thanks for your question. Here is a link to trade-in help at BestBuy.com: https://www.bestbuy.com/site/services/best-buy-trade-in/pcmcat133600050011.c?id=pcmcat133600050011
  Answered 4 years ago by HP Team
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QuestionIs there a certain protective case I can buy for this laptop
Asked 4 years ago by Anthony.
- Answer H Anthony, thank you for asking. Best Buy has a number of cases that will work. https://www.bestbuy.com/site/searchpage.jsp?st=14%22+labtop+case&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
  Answered 4 years ago by HP Team
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QuestionIs there a 2.5 inch drive? Can I Install a HDD/ SATA SSD? Or is there a way to expand the storage?
Asked 4 years ago by Anonymous.
- Answer Thanks for your interest in HP laptops. This model does not have an extra expansion slot or space for a hard drive. An authorized service provider can remove the existing SSD and replace it with a higher capacity model.
  Answered 4 years ago by HP Team
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Showing 21-40 of 66 questions

Questions & Answers

HP - Pavilion 2-in-1 14" Touch-Screen Laptop - Intel Core i3 - 8GB Memory - 256GB SSD - Natural Silver

Q: QuestionWhat model/mfg wifi card is in this laptop. Because I heard the realtek wifi cards are defective. I just had to return a different model because of this problem.

Q: QuestionI am wanting to get a laptop for my graduate studies. Would this be good for school? Also I wanted to upload all of my pictures on it. I have tons would it be good for that ? If not can you use an external hard drive to it for extra memory?

Q: QuestionCan this Computer us a stylus pen?

Q: QuestionWould it be practical to download Adobe Suite with this amount of storage?

Q: QuestionDoes this include a mouse?

Q: QuestionI have purchased this laptop and I am looking for a hard case. There are many laptops with this similar name. How and where can I find a case that fits this laptop?

Q: QuestionDoes it have both front and rear-facing cameras? I see a rear-facing camera mentioned, which I assume means it has both, but I wanted to know for sure.

Q: QuestionThe speed is 3.7. Does that mean it is slow? I didn’t see anyone commenting about this.

Q: QuestionIs the SSD upgradable? could I install one of 1 Gb? Thank you in advance!

Q: QuestionDoes it have a webcam?

Q: QuestionDoes this have an hdmi port? I'm looking for a laptop to connect a Nintendo switch to on occasion.

Q: QuestionOne of the reviews indicates that there is some safety feature that needed to be removed to run zoom? What is this? And is it difficult? I am looking at this for my kid to do online school and will probably need zoom. Thanks!

Q: QuestionDoes this have microsoft word

Q: QuestionIs the keyboard light up

Q: QuestionCan Microsoft Office be added to this computer

Q: QuestionWhere can I get a hard shell cover for this?

Q: Questiondoes it sopport wifi 5?

Q: QuestionIf I wanted this computer, can I do a trade-in for my old computer? If so, would the price be affected?

Q: QuestionIs there a certain protective case I can buy for this laptop

Q: QuestionIs there a 2.5 inch drive? Can I Install a HDD/ SATA SSD? Or is there a way to expand the storage?

QuestionWhat model/mfg wifi card is in this laptop. Because I heard the realtek wifi cards are defective. I just had to return a different model because of this problem.

QuestionI am wanting to get a laptop for my graduate studies. Would this be good for school? Also I wanted to upload all of my pictures on it. I have tons would it be good for that ? If not can you use an external hard drive to it for extra memory?

QuestionCan this Computer us a stylus pen?

QuestionWould it be practical to download Adobe Suite with this amount of storage?

QuestionDoes this include a mouse?

QuestionI have purchased this laptop and I am looking for a hard case. There are many laptops with this similar name. How and where can I find a case that fits this laptop?

QuestionDoes it have both front and rear-facing cameras? I see a rear-facing camera mentioned, which I assume means it has both, but I wanted to know for sure.

QuestionThe speed is 3.7. Does that mean it is slow? I didn’t see anyone commenting about this.

QuestionIs the SSD upgradable? could I install one of 1 Gb? Thank you in advance!

QuestionDoes it have a webcam?

QuestionDoes this have an hdmi port? I'm looking for a laptop to connect a Nintendo switch to on occasion.

QuestionOne of the reviews indicates that there is some safety feature that needed to be removed to run zoom? What is this? And is it difficult? I am looking at this for my kid to do online school and will probably need zoom. Thanks!

QuestionDoes this have microsoft word

QuestionIs the keyboard light up

QuestionCan Microsoft Office be added to this computer

QuestionWhere can I get a hard shell cover for this?

Questiondoes it sopport wifi 5?

QuestionIf I wanted this computer, can I do a trade-in for my old computer? If so, would the price be affected?

QuestionIs there a certain protective case I can buy for this laptop

QuestionIs there a 2.5 inch drive? Can I Install a HDD/ SATA SSD? Or is there a way to expand the storage?