“What does "open box excellent" mean? Is it preowned or used?”

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• It means the computer was purchased but returned within Best Buy's return period, usually for some form of buyer's remorse. When it's returned, Best Buy makes sure that the software on the SSD is exactly as it was when it left the store. An open box in "excellent" condition means it has no signs of wear or use.

  Answered by HP Team 2 years ago

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• Either returned or used as model

  Answered by PhilV 2 years ago

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