Questions & Answers

Name: HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD - Sparkling Black
Brand: HP
SKU: 6498475
Price: 269.99 USD
Rating: 4.7 (438 reviews)

HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD - Sparkling Black

Model:: 24-ca1234; |
SKU:: 6498475

User rating, 4.7 out of 5 stars with 438 reviews.

Highly rated by customers for:

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Questioncan you adjust the height of the screen or is it fixed?
Asked 3 years ago by kenhut.
- Answer I can't get mine higher or lower...don't think that part moves. It can be adjusted from back to front which is great. Love this machine!
  Answered 3 years ago by KOBR
  Answer this question
QuestionCan you watch DVDs and Blue Rays on it?
Asked 3 years ago by Anonymous.
- Answer It does not come with an internal DVD player.
  Answered 3 years ago by EDJO
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QuestionJust purchased a HP Pavillion with a cell phone charging station, however I can not figure out how to get this feature to work, or turn on. Can someone advise??
Asked 2 years ago by Sandy.
- Answer Press the OSD button found on the right side of the back of the computer. Select the menu icon to open the OSD menu. Select Power. Select Wireless Charging. Select On to enable wireless charging or Off to disable wireless charging.
  Answered 2 years ago by HP Team
  Answer this question
QuestionDoes the Caps Lock key have an indication when it is on; which shows that the typing will be in all caps?
Asked 3 years ago by Purplegirl.
- Answer Yes, there is an indicator light on the caps lock button to let you know the caps are on.
  Answered 3 years ago by HP Team
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QuestionOn my HP Pavillion all in one 24-ca1234 that comes with HP 710 black mouse and keyboard combo. Require a dongle?
Asked 3 years ago by Skoosh.
- Answer Thank you for the question. Yes, the dongle/receiver will be in a small compartment inside the box containing the mouse.
  Answered 3 years ago by HP Team
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QuestionCan you add a portable DVD drive to this model since it does not come with one built in?
Asked 2 years ago by Joey301.
- Answer Hello, Joey. Thanks for your question. Yes, you can use an external USB CD/DVD drive with this computer.
  Answered 2 years ago by HP Team
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QuestionI just bought this and it's super noisy. The fan runs almost all the time and sounds like an airplane getting ready to take off. I've done all the updates to the drivers and everything else that came up when I checked for Windows updated. Is this normal?
Asked 3 years ago by Liza.
- Answer I have not experienced this noise issue. Mine is very quiet (as it’s supposed to be). A computer as loud as you’re experiencing is defective. If I were you, I’d seriously consider returning it.
  Answered 3 years ago by Anonymous
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QuestionCan you add a second monitor?
Asked 3 years ago by Kris.
- Answer Hi Kris, thank you for the question. Yes, the Pavilion 24-ca1234 all-in-one has a 1.4 HDMI-out port.
  Answered 3 years ago by HP Team
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QuestionIs the keyboard back lit?
Asked 2 years ago by Dawn.
- Answer Hello. Thanks for your question. The keyboard is not backlit.
  Answered 2 years ago by HP Team
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QuestionDoes it have a sd slot. I can’t find one
Asked 3 years ago by Rita.
- Answer Hello and thank you for your question. Unfortunately no, there is no SD card slot on this HP Pavilion 24" all-in-one model, however there are many types of external SD Card readers available that can be connected to this all-in-one model.
  Answered 3 years ago by HP Team
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QuestionIs this HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD compatible with a Brother Printer MFC-J4535?
Asked 2 years ago by Sunshine.
- Answer Yes, it's compatible with that Brother printer
  Answered 2 years ago by HP Team
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QuestionDoes it have a headphone jack
Asked 2 years ago by Bootzilla.
- Answer Yes, this Pavilion All-In-One computer has a Headphone/Microphone combo port.
  Answered 2 years ago by HP Team
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QuestionWhat does "open box excellent" mean? Is it preowned or used?
Asked 2 years ago by Shotzie.
- Answer It means the computer was purchased but returned within Best Buy's return period, usually for some form of buyer's remorse. When it's returned, Best Buy makes sure that the software on the SSD is exactly as it was when it left the store. An open box in "excellent" condition means it has no signs of wear or use.
  Answered 2 years ago by HP Team
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QuestionWhat should I do if the keyboard and mouse didn't come with a receiver? The box as you can see in the picture says it may have been installed already, but I checked all the ports and there is no receiver installed?
Asked 2 years ago by HW91.
- Answer Thank you for the question. The receiver may be stored inside the mouse, next to the battery compartment if not in a dedicated section of the packaging. If you've checked these locations please immediately reach out to your place of purchase for assistance.
  Answered 2 years ago by HP Team
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QuestionIs there a wireless charging pad? There’s a spot for it on the base stand.
Asked 2 years ago by Anonymous.
- Answer Yes, It has to be turned on and it's not enabled from the factory. I charge my Iphone on it daily. I found a you tube video on how to get it working. Great computer.
  Answered 2 years ago by jimbo
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QuestionCan you add / change the graphic card on this computer? As if I purchase a different one later ?
Asked 2 years ago by RIGO150.
- Answer A graphics card can not be added to the All-in-One computers. You will want to look at the HP gaming desktops.
  Answered 2 years ago by HP Team
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QuestionCan an external keyboard be used? The one provided has sticking problems that prohibit some keys from working correctly The most recent problem is the period key It's tough to enter an email address without having that one simple key
Asked 10 months ago by Anonymous.
- Answer Yes.
  Answered 2 months ago by LarryW
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QuestionI own the HP AIO CA-1234. Today I noticed a yellow blinking ligh on the base that I had never noticed before. What is causing it? I did turn it off then
Asked 1 year ago by Geor.
- Answer Greetings, Geor! I am sorry that you are having this issue. A white light on the base will show that the wireless charging feature is in use. If this is causing a significant disruption in your experience with this all-in-one desktop, you can contact Geek Squad if you have their services or have HP Support take a look into this issue.
  Answered 1 year ago by HP Team
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QuestionIs this a good replacement for my HP ALL-in-one 22-c0xx Product # 3LA83AA#ABA ?
Asked 1 year ago by George91.
- Answer Thank you for the question. Yes, the Pavilion 24-ca1234 is a great choice for an all-in-one PC, having enough RAM to tackle most multi-tasking occasions, a better, faster processor than the 22-c0xx, and more than sufficient storage. In a "good, better, best" scenario, the Pavilion offers more features for family and business use than those in the "good" scenario, where the 22-C0XX is placed.
  Answered 1 year ago by HP Team
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QuestionSide: I/O: 1 SuperSpeed USB Type-A 5Gbps is not working. It's completely dead/unresponsive. My computer is new, I have updated windows, uninstalled and reinstalled through the uni serial bus controllers. Still, it's not even appearing on the list
Asked 1 year ago by Stacey.
- Answer I am sorry that you are having this issue with your new HP Pavilion All-in-one computer, you have some options: Exchange the unit for another at Best Buy if you are still under the return policy, have Geek Squad look into the issue, or contact HP Support.
  Answered 1 year ago by HP Team
  Answer this question

Showing 1-20 of 82 questions

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Questions & Answers

HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD - Sparkling Black

Q: Questioncan you adjust the height of the screen or is it fixed?

Q: QuestionCan you watch DVDs and Blue Rays on it?

Q: QuestionJust purchased a HP Pavillion with a cell phone charging station, however I can not figure out how to get this feature to work, or turn on. Can someone advise??

Q: QuestionDoes the Caps Lock key have an indication when it is on; which shows that the typing will be in all caps?

Q: QuestionOn my HP Pavillion all in one 24-ca1234 that comes with HP 710 black mouse and keyboard combo. Require a dongle?

Q: QuestionCan you add a portable DVD drive to this model since it does not come with one built in?

Q: QuestionI just bought this and it's super noisy. The fan runs almost all the time and sounds like an airplane getting ready to take off. I've done all the updates to the drivers and everything else that came up when I checked for Windows updated. Is this normal?

Q: QuestionCan you add a second monitor?

Q: QuestionIs the keyboard back lit?

Q: QuestionDoes it have a sd slot. I can’t find one

Q: QuestionIs this HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD compatible with a Brother Printer MFC-J4535?

Q: QuestionDoes it have a headphone jack

Q: QuestionWhat does "open box excellent" mean? Is it preowned or used?

Q: QuestionWhat should I do if the keyboard and mouse didn't come with a receiver? The box as you can see in the picture says it may have been installed already, but I checked all the ports and there is no receiver installed?

Q: QuestionIs there a wireless charging pad? There’s a spot for it on the base stand.

Q: QuestionCan you add / change the graphic card on this computer? As if I purchase a different one later ?

Q: QuestionCan an external keyboard be used? The one provided has sticking problems that prohibit some keys from working correctly The most recent problem is the period key It's tough to enter an email address without having that one simple key

Q: QuestionI own the HP AIO CA-1234. Today I noticed a yellow blinking ligh on the base that I had never noticed before. What is causing it? I did turn it off then

Q: QuestionIs this a good replacement for my HP ALL-in-one 22-c0xx Product # 3LA83AA#ABA ?

Q: QuestionSide: I/O: 1 SuperSpeed USB Type-A 5Gbps is not working. It's completely dead/unresponsive. My computer is new, I have updated windows, uninstalled and reinstalled through the uni serial bus controllers. Still, it's not even appearing on the list

Most-viewed items

Questioncan you adjust the height of the screen or is it fixed?

QuestionCan you watch DVDs and Blue Rays on it?

QuestionJust purchased a HP Pavillion with a cell phone charging station, however I can not figure out how to get this feature to work, or turn on. Can someone advise??

QuestionDoes the Caps Lock key have an indication when it is on; which shows that the typing will be in all caps?

QuestionOn my HP Pavillion all in one 24-ca1234 that comes with HP 710 black mouse and keyboard combo. Require a dongle?

QuestionCan you add a portable DVD drive to this model since it does not come with one built in?

QuestionI just bought this and it's super noisy. The fan runs almost all the time and sounds like an airplane getting ready to take off. I've done all the updates to the drivers and everything else that came up when I checked for Windows updated. Is this normal?

QuestionCan you add a second monitor?

QuestionIs the keyboard back lit?

QuestionDoes it have a sd slot. I can’t find one

QuestionIs this HP - Pavilion 24" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 1TB SSD compatible with a Brother Printer MFC-J4535?

QuestionDoes it have a headphone jack

QuestionWhat does "open box excellent" mean? Is it preowned or used?

QuestionWhat should I do if the keyboard and mouse didn't come with a receiver? The box as you can see in the picture says it may have been installed already, but I checked all the ports and there is no receiver installed?

QuestionIs there a wireless charging pad? There’s a spot for it on the base stand.

QuestionCan you add / change the graphic card on this computer? As if I purchase a different one later ?

QuestionCan an external keyboard be used? The one provided has sticking problems that prohibit some keys from working correctly The most recent problem is the period key It's tough to enter an email address without having that one simple key

QuestionI own the HP AIO CA-1234. Today I noticed a yellow blinking ligh on the base that I had never noticed before. What is causing it? I did turn it off then

QuestionIs this a good replacement for my HP ALL-in-one 22-c0xx Product # 3LA83AA#ABA ?

QuestionSide: I/O: 1 SuperSpeed USB Type-A 5Gbps is not working. It's completely dead/unresponsive. My computer is new, I have updated windows, uninstalled and reinstalled through the uni serial bus controllers. Still, it's not even appearing on the list