“What should I do if the keyboard and mouse didn't come with a receiver? The box as you can see in the picture says it may have been installed already, but I checked all the ports and there is no receiver installed?”
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Thank you for the question. The receiver may be stored inside the mouse, next to the battery compartment if not in a dedicated section of the packaging. If you've checked these locations please immediately reach out to your place of purchase for assistance.
Sorry, there was a problem. Please try again later.The receiver is built in. I ended up replacing the keyboard because the one with the unit was flat and small. Personal choice. Same with the mouse.
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