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There may be a deeper issue going on if the PC is still moving slowly. The model year can be an issue with all computers because updates can cause lags in response time as well. I would consider a new one but do your research and if you purchase in store be very specific about your needs.
Sorry, there was a problem. Please try again later.Thank you for the question. The i7 processor should be more than sufficient speed for most tasks. There could be an issue from the Internet Provider, a virus, or something else. Please reach out to HP Support for assistance.
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