Questions & Answers

Name: HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB SSD
Brand: HP
SKU: 6477678
Price: 1339.99 USD
Rating: 4.7 (633 reviews)

HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB SSD

Model:: 27-d0244; |
SKU:: 6477678

User rating, 4.7 out of 5 stars with 633 reviews.

Highly rated by customers for:

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QuestionIs this computer a good choice for video editing with Adobe Premiere Pro?
Asked 4 years ago by DD.
- Answer Thank you for the question. Aside from the included integrated graphics card (Intel UHD Graphics 630), the Pavilion 27-d0244 All-in-One meets or exceeds the requirements for running Adobe Premiere Pro. For professional editing needs, you might consider a model with a dedicated graphics card, such as you would find on a gaming computer.
  Answered 4 years ago by HP Team
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QuestionCan you charge your phone on the battery logo wirelessly at the bottom of the stand like this one?
Asked 4 years ago by Kim.
- Answer Yes you can
  Answered 4 years ago by Nonnie
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QuestionIs the stand removable?
Asked 2 years ago by Kaylee.
- Answer Thank you for the question. Yes, the stand is removeable.
  Answered 2 years ago by HP Team
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QuestionThe specifications of this All-In-One says it has two memory slots with one memory stick. Can the memory be upgraded to 32 gig by adding a 16 gig stick? Also, the specs say that there are two M.2 slots. Can an additional 1 or 2 TB M.2 be added?
Asked 3 years ago by colonelz.
- Answer Yes, you could add a second 16 gigabyte module to upgrade to 32 gigabytes of RAM. The computer does have two m.2 slots, however one of them is occupied by the Bluetooth/WiFi adapter, so you'd need to remove the existing SSD and and a higher capacity drive in it's place.
  Answered 3 years ago by HP Team
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QuestionHow does the phone charging station work?
Asked 3 years ago by Anonymous.
- Answer Yes for iPhone 8 and above and other compatible phones
  Answered 3 years ago by AllinOne
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QuestionWhat is the measurement of the actual screen, without the speaker on the bottom? Is the screen a true 27" or do you lose screen size to the speaker on the bottom? Is the screen matte or glossy?
Asked 3 years ago by Aimee.
- Answer The actual screen does have a diagonal measurement of 27 inches, so you don't lose any screen size due to the speakers. The screen is a "Bright-View" screen, so it has a glossy finish.
  Answered 3 years ago by HP Team
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QuestionWhat is the model of they keyboard, want a cover for it? And how do I register it for my mfg warranty? It came with no paperwork for that.
Asked 3 years ago by Sue.
- Answer Hello, Sue. The part number for the keyboard and moues combo is 928925-001. You can register your computer on this website: https://register.hp.com/
  Answered 3 years ago by HP Team
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QuestionWhat is the original modle 120w ac adapter that comes with this desk top ....where do I purchase
Asked 3 years ago by Jaime.
- Answer It looks like Best Buy does not carry the power adapter, but it's HP part # L89695-001
  Answered 3 years ago by HP Team
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QuestionDoes this model have the phone charging station in the monitor stand?
Asked 3 years ago by Anonymous.
- Answer Yes, this Pavilion All-In-One has wireless charging built right into the base.
  Answered 3 years ago by HP Team
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QuestionWhat add-on monitor will mostly closely match this PC?
Asked 3 years ago by Airguard.
- Answer Thank you for your question! This model is silver but similarly sized: https://www.bestbuy.com/site/hp-27mq-27-ips-led-qhd-monitor-hdmi-vga-silver-black/6426785.p?skuId=6426785
  Answered 3 years ago by HP Team
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QuestionCould you confirm that the product height of 18.73 inches includes the height of the stand? The space I would like to put this is 19h x 25w
Asked 4 years ago by Alysobo.
- Answer Yes, this Pavilion All-In-One's height is 18.73" including the stand.
  Answered 4 years ago by HP Team
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QuestionCan this be used with a wall mount bracket?
Asked 4 years ago by Jbergreen.
- Answer Thank you for the question. The Pavilion 27-d0244 desktop does not have inputs to accept mounting bracket hardware. However, there are several third party brackets on the market that might work. Be certain not to obscure the rear ports.
  Answered 4 years ago by HP Team
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QuestionThe sound on my HP pavilion just started getting scratchy and distorted. Possible solutions?
Asked 1 year ago by Mario.
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QuestionI have a faulty power cord and need to replace it. From what I can tell, the brick is bad. Where can I find a new one? (HP site doesn't seem to recognize my search terms.)
Asked 2 years ago by Zenith.
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QuestionWe've had this computer since October 2021 and just recently it has started to loose connection to the WiFi and we have to restart it, causing it to lose work. Also, it will not detect a ethernet cable. Anyone else experience this, too?
Asked 2 years ago by KingR.
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QuestionIs this computer good for doing video editing?
Asked 2 years ago by yanksali.
- Answer Thank you for asking. The HP 27-d0244 has integrated (shared) graphics. If your editing is not for a professional endeavor, this model has the memory and storage to suffice. Most software for editing on a professional level will indicate that discrete (separate) graphics are better for performance and results.
  Answered 2 years ago by HP Team
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QuestionWHERE do I find this item that says it's Unavailable nearby? I'm seeing more and more of this on BBY's item lists.
Asked 2 years ago by Robbie.
- Answer Hello, this all in one is no longer being manufactured but there will be a newer model being released soon! Thank you for being an HP customer!
  Answered 2 years ago by HP team
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QuestionWhy would my brand new computer take hours just to upload pictures from a sd card?
Asked 2 years ago by sp41.
- Answer Thank you for the question. It primarily depends on the transfer speed capabilities of the SD card. Cards can be rated as Class 2 (minimum write speed of 2MB/s), Class 4 (4MB/s), Class 6 (6MB/s) or Class 10 (10MB/s). It's important to note that these are the minimum, so it's entirely possible a card can achieve faster speeds but these give you an impression of the least you can expect.
  Answered 2 years ago by HP Team
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QuestionHow do I get this computer to start? Just out of the box, plugged in, push the power button, and either a series of five small squares show up on the bottom right of screen or a small black and white prompt shows up.
Asked 2 years ago by RhondaA.
- Answer There could be a number of different causes. Your best option is to contact the HP Support team directly so they can troubleshoot it with you in real time.
  Answered 2 years ago by HP Team
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QuestionHow do you charge your phone wirelessly on the stand?
Asked 3 years ago by RC606060.
- Answer On the Base look for a tiny white square. Place your wireless charging capable phone with the backside down upon the white square and auto wireless charging will begin. If auto wireless charging does not initiate, then manipulate the button located on backside of unit at bottom right side to navigate to power options and ensure wireless charging is turned on.
  Answered 2 years ago by MarkT
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Questions & Answers

HP - Pavilion 27" Touch-Screen All-In-One - Intel Core i7 - 16GB Memory - 1TB SSD

Q: QuestionIs this computer a good choice for video editing with Adobe Premiere Pro?

Q: QuestionCan you charge your phone on the battery logo wirelessly at the bottom of the stand like this one?

Q: QuestionIs the stand removable?

Q: QuestionThe specifications of this All-In-One says it has two memory slots with one memory stick. Can the memory be upgraded to 32 gig by adding a 16 gig stick? Also, the specs say that there are two M.2 slots. Can an additional 1 or 2 TB M.2 be added?

Q: QuestionHow does the phone charging station work?

Q: QuestionWhat is the measurement of the actual screen, without the speaker on the bottom? Is the screen a true 27" or do you lose screen size to the speaker on the bottom? Is the screen matte or glossy?

Q: QuestionWhat is the model of they keyboard, want a cover for it? And how do I register it for my mfg warranty? It came with no paperwork for that.

Q: QuestionWhat is the original modle 120w ac adapter that comes with this desk top ....where do I purchase

Q: QuestionDoes this model have the phone charging station in the monitor stand?

Q: QuestionWhat add-on monitor will mostly closely match this PC?

Q: QuestionCould you confirm that the product height of 18.73 inches includes the height of the stand? The space I would like to put this is 19h x 25w

Q: QuestionCan this be used with a wall mount bracket?

Q: QuestionThe sound on my HP pavilion just started getting scratchy and distorted. Possible solutions?

Q: QuestionI have a faulty power cord and need to replace it. From what I can tell, the brick is bad. Where can I find a new one? (HP site doesn't seem to recognize my search terms.)

Q: QuestionWe've had this computer since October 2021 and just recently it has started to loose connection to the WiFi and we have to restart it, causing it to lose work. Also, it will not detect a ethernet cable. Anyone else experience this, too?

Q: QuestionIs this computer good for doing video editing?

Q: QuestionWHERE do I find this item that says it's Unavailable nearby? I'm seeing more and more of this on BBY's item lists.

Q: QuestionWhy would my brand new computer take hours just to upload pictures from a sd card?

Q: QuestionHow do I get this computer to start? Just out of the box, plugged in, push the power button, and either a series of five small squares show up on the bottom right of screen or a small black and white prompt shows up.

Q: QuestionHow do you charge your phone wirelessly on the stand?

QuestionIs this computer a good choice for video editing with Adobe Premiere Pro?

QuestionCan you charge your phone on the battery logo wirelessly at the bottom of the stand like this one?

QuestionIs the stand removable?

QuestionThe specifications of this All-In-One says it has two memory slots with one memory stick. Can the memory be upgraded to 32 gig by adding a 16 gig stick? Also, the specs say that there are two M.2 slots. Can an additional 1 or 2 TB M.2 be added?

QuestionHow does the phone charging station work?

QuestionWhat is the measurement of the actual screen, without the speaker on the bottom? Is the screen a true 27" or do you lose screen size to the speaker on the bottom? Is the screen matte or glossy?

QuestionWhat is the model of they keyboard, want a cover for it? And how do I register it for my mfg warranty? It came with no paperwork for that.

QuestionWhat is the original modle 120w ac adapter that comes with this desk top ....where do I purchase

QuestionDoes this model have the phone charging station in the monitor stand?

QuestionWhat add-on monitor will mostly closely match this PC?

QuestionCould you confirm that the product height of 18.73 inches includes the height of the stand? The space I would like to put this is 19h x 25w

QuestionCan this be used with a wall mount bracket?

QuestionThe sound on my HP pavilion just started getting scratchy and distorted. Possible solutions?

QuestionI have a faulty power cord and need to replace it. From what I can tell, the brick is bad. Where can I find a new one? (HP site doesn't seem to recognize my search terms.)

QuestionWe've had this computer since October 2021 and just recently it has started to loose connection to the WiFi and we have to restart it, causing it to lose work. Also, it will not detect a ethernet cable. Anyone else experience this, too?

QuestionIs this computer good for doing video editing?

QuestionWHERE do I find this item that says it's Unavailable nearby? I'm seeing more and more of this on BBY's item lists.

QuestionWhy would my brand new computer take hours just to upload pictures from a sd card?

QuestionHow do I get this computer to start? Just out of the box, plugged in, push the power button, and either a series of five small squares show up on the bottom right of screen or a small black and white prompt shows up.

QuestionHow do you charge your phone wirelessly on the stand?