“I installed this monitor for my boss. She has a Gateway with Intel HD graphics. I downloaded the monitor.inf and WIndows 10 shows the correct monitor, but it wont go over 1920x1200. Do I need a video card?”

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• You should contact HP support at https://support.hp.com or call them at 1-800-HPINVENT.

  Answered by HP Team 4 years ago

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• The answer from HP support was YES. Intel HD Graphics does NOT support the native resolution of this monitor. A NVidia GTX1030 video card was installed, and the monitor worked perfectly.

  Answered by DaveNLR 4 years ago

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