“I ordered an HP Pavillion on line exactly like this one from a certain dept. store. I received it with windows 10 not inserted properly. I requested a replacement and it wasn't working . If I order one from Best Buy, will I have any problems.”
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Hi Lena, we're sorry for your experience and apologize for the inconvenience. You should not have a problem with a new order. Remember, though, that your new HP desktop has a one year HP warranty and support. Please explore your options for help with HP Support: https://bit.ly/3mULd9E . You can also reach them by phone at 1-800-474-6836.
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