Questions & Answers

Q: QuestionDoes this have a 2nd Slot to add another TB or half TB of SSD storage?

Asked 4 years ago by DemiGod.

• A:Answer Thanks for your question! The computer has a 3.5" drive slot for SATA drives. You can add a SATA Hard Drive or SSD with an adapter to fit the 3.5" drive slot.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan you change out the motherboard?

Asked 4 years ago by Bobmcskeet.

• A:Answer Thank you for the question. In theory, yes, you can, however, note that current components in this build might have to be changed out also, depending on what you're trying to achieve. See the service tear-down here: https://www.youtube.com/watch?v=GzJbEJ1NiAk

  Answered 4 years ago by HP team

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Q: QuestionDoes it have 3.0 USB ports

Asked 4 years ago by 1234.

• A:Answer Thank you for your question. This computer has 4 USB 3.0 ports located on the front of the case, as well as 1 USB type C port. It also has 4 USB 2.0 ports on the back of the machine.

  Answered 2 years ago by HP Team

  
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Q: QuestionIf I ad s good graphics card will this pc run today's games?

Asked 4 years ago by Anonymous.

• A:Answer yes. With the built in graphics it can run many AAA titles like Assassins creed odyssey and Tomb raider. IF you add a good graphics card it could be even better.

  Answered 4 years ago by shotgunman006

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Q: QuestionIs this PC upgradeable? PSU, GPU, SSD?

Asked 4 years ago by Xander.

• A:Answer Hello, Xander. Yes, you can upgrade the PSU and SSD. You can also install a GPU into the available PCIe x16 slot. Here are more details: https://support.hp.com/us-en/document/c06955259

  Answered 4 years ago by HP Team

  
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Q: QuestionI've read on reviews for other HP prebuilts that HP BIOs lock the VRAM at 500mbs. Is this true for this computer?

Asked 4 years ago by Armando.

Q: QuestionThis PC claims to have to have 5.1 audio, but I can't seem to get it to show or work with my Logitech X-530 5.1 5 speakes + subwoofer. Any suggestions?

Asked 5 years ago by Sinkster.

• A:Answer It probably only works over HDMI out, so you’d need to use an AV receiver. Connect the computer to the receiver and then connect an HDMI out on the receiver to HDMI in on your monitor or TV, then go into sound settings and change it to 5.1 surround.

  Answered 4 years ago by Koalafide

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Q: QuestioniS THIS COMPUTER UPGRADABLE TO WINDOWS 11 ONCE RLEASED? ONE OWNER I SEE HAD ISSUES WITH THE POWER SUPPLY, IS THE POWER SUPPLY AT 180 WATTS SUFFICIENT FOR THIS UNIT? i SEE IT IS UPGRADABLE TO ABOUT 300 WATTS. aRE THE CASE FANS GOOD ENOUIGH?

Asked 4 years ago by BrickHouse.

• A:Answer Thanks for your question! In order to ensure Windows 11 compatibility please visit the Windows 11 System Requirements website. https://www.microsoft.com/en-us/windows/windows-11-specifications The fans and the power supply are perfect for the hardware that comes with the unit.

  Answered 4 years ago by HP Team

  
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Q: QuestionI want to upgrade to a dedicated PCI 3 x 16 MSI GTX 970 that requires around 200 Watts. The recommended wattage is 500W. I need to upgrade the power supply, but I read that the ATX plug on the HP motherboard is proprietary, so what are my PSU options?

Asked 4 years ago by Tamsin.

• A:Answer Hello, the Expansion slots for this CPU are: 2 M.2 (w/ssd, 1 PCIx16, 1 PCIex1), the power supply provided with this device is the 180 W Gold efficiency power supply. The latest HP PCs are using proprietary PSUs and motherboards. Retail PSUs cannot be installed in the latest HP PCs.Thank you for being an HP customer!

  Answered 4 years ago by HP Team

  
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Q: QuestionI want to buy a second stick of ram,16 GB, to up it to 32 GB. What should I specifically buy? And does brand matter when buying another stick of ram to accompany the already 16 GB it comes with?

Asked 4 years ago by Ronny.

• A:Answer Hi Ronny and thanks for your question! This HP Pavilion Desktop comes with 16 GB DDR4-3200 SDRAM memory and we recommend getting 3200 speed RAM. We recommend contacting Best Buy Geek Squad customer service for assistance in picking the perfect RAM for your PC.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes it come with Microsoft Office (microsoft word)? Is AMD processor generally better than Intel now?

Asked 4 years ago by Mina.

• A:Answer There is a 30 day trial of Microsoft Office on this computer, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this computer.

  Answered 4 years ago by HP Team

  
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Q: QuestionWhat is the GPU in this computer? the specs only refer to it as an AMD

Asked 5 years ago by bolshboi.

• A:Answer Thank you for the question. The (integrated) GPU is AMD Radeon.

  Answered 5 years ago by HP Team

  
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Q: QuestionSpecifically which AMD graphics card is used? VRAM?

Asked 5 years ago by Rowdy.

• A:Answer According to HP, this desktop has AMD Radeon Graphics. Here are the specs from HP: https://support.hp.com/ee-en/document/c06955922

  Answered 5 years ago by HP Team

  
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