“I have a new laptop but the built-in camera is not working. The message says it cannot be identified or located. Is this a software issue and how do I get it fixed?”
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Go into device manager and update the camera driver. All of them. You also may need to go back a version on the driver. If it's aftermarket don't expect your pc to automatically install the right one even though it says it did. Drivers are almost always the issue.
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