Questions & Answers

Q: QuestionThe Laptop comes with 8GB DDR4 SDRAM; What is the Max RAM (16GB)? How Many RAM Slots? Shipped 8GB RAM: is it 1 or 2 memory cards? Listed RAM Speed is 3200 -whats min/max RAM Speed?

Asked 5 years ago by Badroe.

• A:Answer The maximum RAM is 32GB (2 x 16GB). The 8GB memory is 8 GB DDR4-3200 SDRAM (1 x 8 GB) and takes up one of the 2 slots. The maximum ram speed is 3200 Mhz.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat's the difference between this model and the 14M-DW0023DX model?

Asked 5 years ago by Roldi.

• A:Answer The only diffrence is the 14M-DW0023DX has a newer Wireless AX adapter, the other model has a Wirelesss AC adapter. The rest of the specs are the same.

  Answered 5 years ago by HP Team

  
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Q: Questionif i Really wanted to could i upgrade the cpu

Asked 5 years ago by Anthony.

• A:Answer You cannot upgrade the CPU on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the Laptop come with a pen? If not, is it atleast compatible with one?

Asked 5 years ago by Parker.

• A:Answer It will not come with a stylus pen. It should work with the HP stylus pen, or any pen that supports Windows Ink.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow many slots for RAM and what is the max size we can upgrade to?

Asked 5 years ago by San.

• A:Answer There are 2 slots, and you can upgrade to a maximum of 32GB of RAM.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have an ethernet port?

Asked 5 years ago by Joseph.

• A:Answer No it does not. You can however, use a USB to RJ45 adapter to connect to your network if you don't want to use the built-in wireless networking.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat would be a google pair of headphones to go with this? What is a good storage bank that's compatible with this computer?

Asked 5 years ago by Emma.

• A:Answer This is a good all purpose headset that would be great with a laptop: https://www.bestbuy.com/site/logitech-h390-usb-headset-with-noise-canceling-microphone-black/9618932.p?skuId=9618932 Here is a 1TB external hard drive for storage. https://www.bestbuy.com/site/seagate-expansion-1tb-external-usb-3-0-portable-hard-drive-black/7028043.p?skuId=7028043 If you want something smaller - a USB flash drive like this is good: https://www.bestbuy.com/site/sandisk-ultra-256gb-usb-3-0-type-a-flash-drive-black/9208267.p?skuId=9208267

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the battery integrated (built in) or is it removable?

Asked 5 years ago by LCIR.

• A:Answer The battery is built in. It can actually be removed, but it requires some computer surgery to do it and should not be attempted by someone with experience repairing laptops.. The Best Buy Geek Squad can give you details on the cost of the battery and labor.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this laptop have an ethernet (RJ45) port?

Asked 5 years ago by Lectro.

• A:Answer No, it doesn't have an ethernet port.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhere is the micro SS card reader

Asked 3 years ago by RPBX.

Q: QuestionDoes this have type c passthrough charging?

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by AnonymousVerified Purchase

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Q: Questionwhat will i lose if i get a ac wireless adapter rather than ax wireless adapter

Asked 4 years ago by ronald.

• A:Answer The main difference is that you'd lose the ability to connect to the 5GHz wifi band, so you'd be connecting wirelessly on the 2.4GHz band.

  Answered 4 years ago by HP Team

  
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Q: Questiondoes this come with windows 10 home ?

Asked 4 years ago by nel.

• A:Answer Yes it does.

  Answered 4 years ago by PaulKing

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Q: QuestionWhich year model is this?

Asked 4 years ago by Sandy.

• A:Answer This model is from 2020.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this laptop have a fingerprint reader like the earlier model?

Asked 5 years ago by Ash.

• A:Answer Mine does have the fingerprint scanner.

  Answered 5 years ago by Renee

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Q: QuestionIs this laptop lightweight?

Asked 5 years ago by Lightweight.

• A:Answer This laptop weighs 3.5 pounds.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat is the camera resolution?

Asked 5 years ago by Cevaq.

• A:Answer The camera resolution is not given. Here are the specs for the webcam: HP Wide Vision HD Camera with integrated dual array digital microphone

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the power button on the top in the keyboard or on the side?

Asked 5 years ago by Jslim2020.

• A:Answer On the side

  Answered 4 years ago by PaulKingVerified Purchase

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Q: QuestionIs the SSD able to be replaced? If so, is it NVMe or SATA? Thank you.

Asked 5 years ago by Penguin815.

• A:Answer Yes, you can upgrade the 256 GB PCIe NVMe M.2 SSD with a PCIe NVMe M.2 solid state drive.

  Answered 5 years ago by HP Team

  
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